Question about Lucent PARTNER18 Corded Phone

1 Answer

How do I change the main message , the person who recorded the main message is no longer with the company and the information that is recorded is wrong . None of us know how to fix this problem. It is a Partner Mail Vs 18

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  • rosem58 Aug 01, 2009

    We need to change the message that guests hear if they call and there is no one to answer we know how to change personal greetings for each extension but not for the main one

  • Kurtis Golub
    Kurtis Golub May 11, 2010

    VM Button


    Calls the
    voicemail






    9


    hidden option to get
    to System Administration




    3


    for Auto attendants




    1


    for Auto attendant #1




    1


    for the day menu




    6


    to modify




    *#


    CRUCIAL to bypass selector code modification




    1


    to start recording







    record the day menu




    1


    to end recording




    *#


    to save recording




    *#


    to back out




    2


    for the night menu




    6


    to modify




    *#


    CRUCIAL to bypass selector code modification




    1


    to start recording







    record the night menu




    1


    to end recording




    *#


    to save recording




    *#


    to back out




    hang up


    to complete

×

1 Answer

Pasrtner MAil VS

dial into voicemail (intercom 777)
enter mailbox 99#
password is 1234# (default password)
press 9
press 3 for auto attendants
press 1 for day 2 for night
press 6 to modify
press * #
record here.
Press * # to save before hhanging up.

Posted on Aug 06, 2009

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1 Answer

How do I record the Main Message people hear when they call my company?


Note: Voicemail may ask for mailbox and password. Please consult your owner's manual for the credentials.

To change Main Greeting messages, here are the following steps:
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- From main menu, press 6 for Supervisor Menu

-Press 2 for Routing Box Administration

-Enter Box Number that you are changing / recording

(Main Day Greeting is box 800, Main Night greeting is box 801)

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