Question about Canon Pixma MP500 All-In-One InkJet Printer

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Can no longer access Supply Levels info when checking on ink cartridge status. Message = "Information Not Available." Used to be able to see graphic showing tank levels.

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You might have to delete the printer tools software and the printer driver and reinstall. Also turn off the printer disconnect the usb and reconnect after you have reinstalled the printer drivers and tools. see if there is an updated driver on the manufacturers website.

Posted on Jul 31, 2009

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Won't Print


IF THE COLOUR INK IS EMPTY THE ERROR LED TURN ON AND THE PRINTER IS OFFLINE.YOU HAVE TO CHANGE THE COLOUR INK CARTRIDGE

Nov 20, 2013 | Epson Stylus CX4200 All-In-One InkJet...

1 Answer

How can i tell the ink levels in the cartridges


You are either low on ink or the yellow cartridge is blocked. If you have a plug in the cartridge, doing a print head cleaning may help. On my inkjet printer, there are two levels of print head cleaning available.

Which brand/model printer do you have? Accessing the print cartridge level depends on the model and usually the software that you have installed. However, the software-provided level is an estimated level and may not accurately reflect the actual ink level in each cartridge. This is only available if you install the full-featured software from the manufacturer.

Generally, to see the estimated levels, if you have the full software installed, open the printer Toolbox. Then find a tab related to Maintenance and then get the estimated ink levels. For my HP printer, there is a specific tab just for the ink levels. (If you use Windows, there may be a icon for the printer in the notification area (on the right with the date/time information) that will let you open the software. Right click on the icon to access specific parts of the program.)

My printer has an option to print a quality test page in the Maintenance section which gives a better look at the ink levels. (For my HP inkjet, this is under the Device Services tab. Print head cleaning is also accessed here.)

Some printers with an LCD panel will let you access these maintenance items directly from the printer.

Please add a comment with your printer for additional information.

I hope this helps.

Cindy Wells

Dec 27, 2011 | Office Equipment & Supplies

1 Answer

How can tell if the ink level is low? hp 2420


Cartridge comes along with memory, the information of estimated ink/toner levels will stored in this memory(Depends upon the cartridge model yield will varies). When printer performs the printing, memory count will comes down, when its reaches the minimum count printer will display the message of "low ink/toner/remain pages" levels, once its reaches to '0', display will changes like "replace the cartridge"...But there is no electronic component or mechanism to measure the ink/toner levels in the cartridges.Only estimated levels only printer can recognizes.. Take usage page through menu, you will get the information that usage % & printed pages info,you can judge how much remain it can print...

Dec 06, 2011 | HP LaserJet 2420 Printer

1 Answer

My HP Laserjet 2840 is showing "replace supplies" in the display. There are 5 box/cylendar's that appear in the display and the last one has a solid black box box in it. I was able to go thru...


Thank you for contacting FixYa with your printer inquiry.
The low ink could definitely be the problem thats prompting the error. To begin troubleshooting print the supply status page and confirm the state of the various supplies. Follow the steps below:
Supplies Status page The Supplies Status page lists the remaining life of the HP print cartridges and the HP imaging drums. It also lists the estimated pages remaining, number of pages printed, and other supplies information. You can print a Supplies Status page from the device or the HP Toolbox. To print from the device, complete the following steps. 1. On the control panel menu, press MENU. 2. Use the button to select Reports, and then press ENTER 3. Use the button to select Supplies Status, and then press ENTER. Note Supplies information is also available through the HP Toolbox.
This page illustrates conditions of consumables for Toner Cartridges, Image Drums, Image Transfer Kits, and Fuser Kits. It also provides ordering information and methods for disposing of or recycling used supplies.
Supplies information is also available through the HP Toolbox.
Areas of Supply Status Page: 1. Print-cartridge area. This area contains a section for each of the print cartridges and provides information about HP print cartridges. This information includes the part number for each print cartridge, whether each print cartridge is low, and the life remaining for each print cartridge expressed as a percentage, as a graphic, and as the estimated number of pages remaining. This information might not be provided for non- HP supplies. In some cases, if a non-HP supply is installed, an alert message appears instead. 2. Imaging-drum area. This area contains the same information for the imaging drum that the print-cartridge area provides for the print cartridges. 3. Warranty Note. This section contains information about how the device warranty is affected when you use non-HP supplies. It also requests that you call the HP fraud hotline if a supply that is being detected as a non-HP supply was sold to you as a genuine HP supply. (See HP fraud hotline.) 4. Ordering Information. This section contains basic information about how to order new HP supplies. See Checking status and ordering supplies. 5. Recycling Information. This section contains a link to the website that you can visit for information about recycling. See Replacing and recycling supplies.
The product Support Manual is available from the below link:
http://bizsupport2.austin.hp.com/bc/docs/support/SupportManual/c00341096/c00341096.pdf
If you have further questions just add comment to this link and we will gladly provide additional information and support.
Kind regards,
TF

Jun 08, 2011 | HP LaserJet 2840 Printer

1 Answer

How do I check my ink levels


Method one: Check the ink levels from the idle screen on the color graphics display Look for four icons at the bottom of the color graphics display. The icons represent the ink level remaining in each of the four color ink cartridges: black, yellow, light cyan (blue), and light magenta (pink). A larger and more accurate view of the ink levels can be displayed from the Setup menu. If an ink cartridge containing non-HP ink is being used, a question mark displays instead of the ink drop in the icon for that cartridge. The HP All-in-One cannot detect the amount of ink remaining in ink cartridges that contain non-HP ink. Figure 1: Non-HP ink iconc00841629.jpg NOTE: HP cannot guarantee the quality or reliability of non-HP ink. Printer service or repairs required as a result of printer failure or damage attributable to the use of non-HP ink will not be covered under warranty. If a hollow ink drop icon displays, the ink cartridge represented by that color icon has very little ink remaining and will need to be changed soon. You might be able to continue printing for a short period of time with ink remaining in the print head assembly. Replace the ink cartridge when the Replace Soon warning message displays on the color graphics display. Figure 2: Low ink level iconc00841630.jpg When the Empty Ink message appears on the color graphics display, the indicated ink cartridge is out of ink. Replace the indicated ink cartridge. Method two: Check ink levels from the Windows computer The estimated amount of ink remaining in the ink cartridges can be checked from the computer. See the on-screen HP Director Help for information on checking the ink levels from the Printer
  1. Open the printer Toolbox. To do so, do one of the following:
    • Open HP Solution Center, click the Settings menu, then point to Print Settings , then click Printer Toolbox .
    • Right-click the HP Digital Imaging Monitor in the tray, then point to your printer model name, and click Display Printer Toolbox .
    The Toolbox opens.
  2. Click the Estimated Ink Level tab. The estimated ink level gauges display.
Method three: Check ink levels from the Setup menu
  1. Press Setup on the printer control panel.
  2. Scroll down and select Display Ink Gauge . The Ink Gauge status from the Tools menu will only display on the color graphics display.
Let me know if you have any other questions. Please rate this solution. Thanks.

Mar 15, 2011 | HP Officejet Pro 8500 Wireless All-In-One...

1 Answer

When prints come out the landscape is all white .sky and sea ok. photos comes out with lines on them


Verify that the ink cartridges are not damaged and are completely seated in the printhead:
  1. Lift the printer access door, then remove the ink cartridges from the printhead.
  2. Verify that the labels on the ink cartridges are intact, and that the cartridges are not damaged.
  3. Verify that the KODAK Ink Cartridges have not been refilled.
  4. Insert the black ink cartridge into the printhead, then press down firmly until you hear it click into position.
    aio_black_ink_install.jpg
    For more information view Installing the Printhead and Ink Cartridges:
  5. Insert the color ink cartridge into the printhead, then press down firmly until you hear it click into position.
    p289_0012aa.jpg
  6. Close the printer access door.
  7. Check the printer status monitor on your computer (or the LCD screen on the printer) to determine if there is sufficient ink available for your print job.

    NOTE: When the "Black ink cartridge is low" or "Color ink cartridge is low" message is displayed, print quality can be affected.
  8. Reprint the picture or document that had the quality problem.

Dec 05, 2010 | Kodak ESP7 PP All-In-One Printer

1 Answer

Unable to operate epson stylus office B40W Vista due to blockage of printer by epson status Monitor 3


Hi,

EPSON Status Monitor 3 displays detailed information regarding the following:
1.Current Status:
2.Ink Levels:
3.Ink Cartridge Information

Please follow the error message prompt, seems like that you need to replace the cartridge for the printer.

If this doesn't work for you, please comment and let me know, and I will be more than happy to assist you to further resolve your issue.

Sep 26, 2010 | Computers & Internet

1 Answer

I have an hp officejet 7110 all-in-one and I've been getting a message saying that supply expired on the black cartridge. i replace it and it still won't let me print. what else could be wrong


Hello there:
This problem is usually due to a print head that needs to be replaced
I have provided the information that you will need ok
best regards mike
This document provides information on how to replace a printhead or ink cartridge.A printhead may need replacing when print quality issues cannot be resolved by cleaning the printheads or a front-panel display message indicates a printhead needs to be replaced.An ink cartridge needs replacing when a front-panel display message indicates either:
  • Low ink levels
  • Ink cartridge approaching expiration date
CAUTION: Never remove an ink cartridge and a printhead at the same time. Use the table below to identify the correct ink cartridge part number: Ink cartridge Part number HP 14 black print cartridge C5011A HP 14 tri-color print cartridge C5010A Use the table below to identify the correct printhead part number: Printhead Part number HP 14 black printhead C4920A HP 14 cyan printhead C4921A HP 14 magenta printhead C4922A HP 14 yellow printhead C4923A Replacing the ink cartridges Follow the instructions below to replace the ink cartridges:
  1. Turn on the unit, and open the print-carriage access door by lifting the handle until the door locks into place. Figure 1: Opening the access doorc00064456.jpg
  2. The print carriage will move to the center of the unit.After the print carriage stops, remove the ink cartridge by pressing the gray release button, then lifting the cartridge up and out of its slot. Figure 2: Removing the ink cartridgec00064457.jpg
  3. Remove the new ink cartridge from its packaging and, being careful to touch only the black plastic, remove the tape. Figure 3: Removing the tapec00064458.jpg
  4. With the ink cartridge label face-up, push the new ink cartridge firmly down into the appropriate slot until it clicks into place.The color ink cartridge inserts into the right-hand slot as indicated by the rainbow colored oval. Figure 4: Inserting the new cartridgec00064459.jpg
  5. Close the print carriage access door. CAUTION: If the ink cartridge is removed before a replacement is available, close the print carriage access door and replace the ink cartridge within 24 hours.
Identifying parts of the printheads Use the table below to identify the parts:
  1. Printhead handle
  2. Printhead tower
  3. Copper contacts
  4. Plastic tape
  5. Ink nozzles
c00064460.jpg Do not touch:
  • Copper contacts
  • Ink nozzles
  • Printhead tower
c00064461.jpg

Jan 24, 2010 | HP OfficeJet 7110 All-In-One Thermal...

1 Answer

Polling the ink cartridges for available ink level.


http://files.support.epson.com/pdf/r220__/r220__pg.pdf
then click on replacing ink supply, and the first box down tells you about ink cartridge levels.

There you go Utah
Please leave rating...thank you kindly

May 10, 2009 | Epson Stylus Photo R220 InkJet Printer

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