Question about Maytag Neptune FAV6800AW Top Load Washer

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Only one of the wash cycles on my Maytag Neptune TL washer still works. Nothing happens when you press the other buttons. Most of the lights for the additional options are out too (e.g. water temperature - it's stuck on hot water). I basically can only wash on "Enviro Plus" in hot water now (ironic combo, I realize). Any thoughts on how to get them working again?

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Is it a FAV6800AW or FAV9800AW machine? Sounds like it is. I believe you have a Control Board issue; the Control Board has a 5yr warranty. Do you want to DIY a fix or call in a Appliance Repair Tech? Have you reset the 120VAC power on the machine? If not give the Control Board a hard reset by pulling the washer power plug for 10 seconds or so and then re-power up the machine.
I’ll attach the Service Manual link located on this site for reference. See if you can get into Service Mode, try this.
To enter Service Mode, this from the SM.
Enter / Exit Service Mode
To enter Service Mode press the Enviro Plus and Spin Only keys simultaneously for three seconds or until the control beeps. The Console display will show “00”.

Access Board Output Test by pressing the Delicates key. The console display will show “ot”

The lid lock will lock and the Quick Wash LED will be lit. Will the machine allow you into Service Mode? If not then it’s time to replace the Control Board. Press the Off button to back out of Service Mode.

Let me know what direction you want to go. Rich

Posted on Aug 02, 2009

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I have a Maytag Neptune TL washing machine, it runs almost all the way through they cycle but on the last spin cycle it stops and the digital display shows LO. Can you help me?


LO error code:

Locked: Lid has failed to unlock -

the machine has repeatedly tried to

unlock the lid. Push lid closed to

make sure nothing from the inside is

pressing against the lid, preventing

unlocking.

Is that the issue? Have the Lid locks failed to release and you can't open the Lid?

Or have the Lid Locks released so you can open the washer lid but the error code LO remains?

If you want to DIY I will help you.

Google this Neptune TL Washer FAV6800AWW

This is a DIY Appliance repair forum no cost and you can get the Service Manual from this site.

In the Sticky: Neptune TL Washer FAV6800AWW 5 post down you will find a link to the Service Manual. You absolutely need the Service Manual to DIY issues with the machine. It's not the best SM but will get you started. I also have repair post in that sticky to help with the most common issues with the machine.

In that Sticky are other what I find to be common Service Repair notes for issues with the machine.

If you need help post in the Maytag/Magic Chef/Admiral/Jenn-Air forum with your issue and we will try to help. No cost to you for the support..........D*ick

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My Maytag Neptune TL will not switch cycles, when I started the wash cycle it said 57 minuntes came back 1/2 hour later and it still said 57 minutes tried unpluging it to see if it might clear any erriors...


What happens if you do a Spin Only cycle with that wash load?

Does it fail to go thru the 12 min Spin Only Cycle?

Any error code to the console?

Do you want to troubleshoot?

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1 Answer

Won't progress beyond wash cycle -- start light is flashing. Cannot switch from "normal" to delicate or any other choice. Maytag Neptune TL FAV6800AW


So I understand the issue. Does the wash cycle start up? By that I mean if you release the washer top from the base do the tumblers turn once the water fill cycle is complete?

If you don't have the FAV6800A/FAV9800A Service Manual (you can't get it on line anymore) see this post Clutch Fix I describe how to release the washer top from the base to observe the wash basket. Don't raise during the water fill cycle wait till that completes.

Does the key pad beep as you press the other cycle select key pads?

This could be a Control Board issue...........Rich

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