Question about Jenn-Air 30 in. CCE3401 Electric Cooktop

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Kitchenaid 36" glass cooktop with small crack

I just noticed a small crack on the edge of our Kitchenaid cooktop. I was hoping there was a repair that could be done other than replacing the whole glass top. The crack is no where near the elements.

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I have the same problem with the Kenmore Elite cooktop 4428. The unit has cracked twice in the same spot while cooking, in a little over a year. I've also received 5 other defective units when Sears tried to replace the cracked units. I requested they replace with a gas unit but Sears refused. They just want to keep replacing the glass top($800) instead of fixing the issue!

Posted on Jan 01, 2012

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A small crack, turns into a big crack, Short of ordering a new piece of glass, there is no "fix" sorry. YOu can continue to use it, but eventually it will run across the cook top, and then shatter the glass... Better be safe than sorry.

Posted on Jul 31, 2009

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