Question about GE JES738 Microwave Oven
We just purchased a new microwave and the interior light does not turn on when the microwave is heating.
If it is new and under warranty, I would refer you to GE so they can fix it free. See the phone number in your owner's manual or at http://www.myapstore.com/Omega/Dispatcher?REQUEST=CONTACTUS
If it's not under warranty, below is info that should help you.
Manufacturers used to include access panels in the rear or side so you could easily change the bulb. That exposed the customer to 110V connectors, and that posed a real liability threat, so they stopped using them.
You now must generally remove the outer cover to replace the bulb.
In many over-the-range models, that can mean having to take the oven down from the wall! For safety's sake, that should be a two-person job and it's really helpful if you have your original installation instructions to do this.
For GE & Hotpoint models see http://tinyurl.com/gv383
Many models use one halogen lamp to illuminate the cooktop and another to illuminate the cavity. You must not touch them with your bare skin as the oils will shorten the bulb life.
Posted on Nov 25, 2007
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