Question about Kenmore 23812 Progressive PowerMate Bagged Canister Vacuum

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The carpet motor and light does not turn on when dial is set to "carpet"

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  • 23 Answers

Check the plug on the power head. it may have come loose.

Posted on Jul 31, 2009

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Posted on Jan 02, 2017

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I think it is normal. My favorite setting is the dial is turned to bare floor. If you set your vacuum to hose, then you need to adjust the height (do not set the dial to the bare floor).

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Hi there, it's Jack at Dyson.

DC41 Animal's cleaner head is designed to self-adjust to different floor types - so you don't need to bend down to adjust a dial. You can see how this feature works in the video below. In addition to this, next to the red on/off switch you'll see a silver brush control switch, which allows you to turn off the brush bar for hard floors and delicate carpeting.

Carpet manufacturers sometimes recommend vacuuming certain types of carpeting with the brush bar turned off - we'd suggest checking directly with the manufacturer of your carpets to ensure you're cleaning them correctly.

If you'd like any further advice on using your DC41 Animal, please email us at askdysonUS@dyson.com and one of our experts will be in touch as soon as possible.

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Brush will not spin


Hello :

Try this: switch the carpet/bare floor dial back & forth 5 times, ending on carpet. Tilt the handle back as if to vacuum upright & lay the vacuum on its side so it is resting on the side opposite the carpet/bare floor dial. Turn the vacuum on.

PLEASE RATE !

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How do I change the belt on my Kirby G 2000 Limited Edition?


Lift the head two pedal clicks off the carpet.
Lift the headlight and you will find a silver thumb dial to remove the carpet head. At the front of the head there is a square dial which you must rotate to release the belt if not broken. Rotate the square dial , then release the silver thumb dial under the light housing and the head will detach.
Flip it upside down to expose the brush and open the grate covering the brush. Note on either end there are colored leveling blocks for the brush. Reinstall with same colors showing.
Clean any hair and thread from the brush roll and insert new genuine belt. reinstall in opposite order, Be sure to turn the square dial backward to align the belt in a twist pattern before reinstalling the head onto the vac.Then lower onto carpet with pedal.

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My brushes wont turn once the vacum is on the carpet.


If they are turning when they're off the carpet, then you have the brush height setting set too low. There should be a dial somewhere near the brushes, some say things like "high" to "low" or "high pile" to "low pile." Turn it one notch towards high/up and try it again, and keep turning one notch and trying until the brushes turn. You want them as close to the carpet as you can get them without them stopping. If this doesn't fix it, you have to be more specific as to whats going on.

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Brushbar not spinning


did you make sure that the dial is set to carpet if you have a dyson animal then the dial will be purple and on the right side or the vacuum make sure it is in the carpet posistion

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Eureka 4870: Brush roller turns even in hose setting.


You either have the wrong size belt, most likely too small, or you have installed a new belt incorrectly. When you open the cover on the bottom of your vac, you will see the pulley that moves as you flip the switch from floors to carpet. The belt does not go around this pulley. When activated(carpet) the pulley puts tension on the belt causing it to turn the roller. When switched back to hard floors, the belt looses tension allowing motor to cause suction but disabling roller. Also, the dial on top of vac is only to direct suction, not for disabling roller

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Dyson vacuum brush roll doesn't turn


The brushbar should only turn when you meet two conditions:
1) When you step on the front of the machine and pull back on the handle (recline the machine in other words)
2) The dial is set to CARPETS

The brushbar shouldn't turn at all when it is set to the BEAR FLOORS setting.

To rectify the problem - call the Dyson Helpline so that they can refer you to an authorized dealer in your area - the repair dealer will inspect the dial and figure out why the functionality seems to be switched. They'll be able to fix it for you.

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Bissell Pro-Heat Pro-Tech Carpet Cleaner


Put the piston on the bottom part of the knob, You want the the knob to be at the water only setting when it goes into the slot. After the top is pushed all of the way on, turn the auto-mix knob to see if it is turning easily. If it doesn't stop, and wants to keep turning, then you probably need a new knob.

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