Question about HP Officejet 6310 All-In-One InkJet Printer

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I try to scan a picture and I get meesage refer

I try to scan a picture and I get message refer to device document

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  • 724 Answers

Just try pressing copy see what happens.
Make sure you havbe a direct connection no network involved
At which place are you reading this message at the computer or at the printer
Since you are not clear I have to ask these boggus questions

Posted on Jul 31, 2009

  • tommya300
    tommya300 Jul 31, 2009

    Just try pressing copy see what happens.

    Make sure you havbe a direct connection no network involved

    At which place are you reading this message at the computer or at the printer

    Since you are not clear I have to ask these boggus questions

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Refer to device documentation to trouble shoot


you need to set up your scan to option.
this can be done from the hp software
open solution center click settings then scan settings
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a window will open and then click on front panel destination list
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if it fails to update reset the printer and try those steps again, or re install just the drivers
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