This product worked great with my phone but since my laptop went in for health check icant get photos from phone to laptop also getting connection trouble with connection to update server error code 12007 and wont set up phone
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Hello and Welcome to FixYa!
You can download the software, Moto Phone Tools from the link below, hopefully this will solve your problem.
If you think I was of help, your token of appreciation in the form of rating will be esteemed. Concerned, Nooh P.S : Download Link fot Moto Phone Tools
#1. you will need to install Motorola phone tools on the laptop.You can get it from www.modmymoto.com. #2. Load the software ,then with a usb cable connect your phone to the laptop.your laptop will reconise it and load the proper drivers from phone tools software. #3.Go into the multimedia manager in phone tools and you'll see the pictures on your phone and on your computer and you will have the opportunity to transfer back and forth.The same goes for ring tones and music and videos..Hope this helps.If you have trouble finding Motorola phone tools on modmymoto you can contact www.phoenixtec.ca fill out there contact form with what you need they will happily send you a link to phone tools.
You can goto Motorola's software site at http://www.avanquest.com/USA/search.html?gsearch=phone+tools+4.3.4
Download Motorola Phone Tools 4.3.4
They do charge 39.90 for the package, I use this with my phone
it works Great for Syncing the phone, Backup, Restore, copy & edit Photos, let me know if you have any further questions. Ill be glad to help..
Your phone needs software to communicate with the computer. More than likely your phone came with Motorola Phone Tools. If so install it on your computer and it walks you through setting up your phone to work with your computer. If you don't have Motorola Phone Tools there is other software available (free) out there.