Question about Acer Aspire 3000 Notebook

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Wont boot the laptop wont open pass the window logo with the black screen but i can boot into safe mode, net searching sugested it was a program that windows starts with, but i uncheck all the program that starts with window and still wont boot .Maybe its a harware issue but is there a way to be sure sure , pls help thanks , Sylvie

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  • Sylvie 1101 Nov 26, 2007

    First i wanna say thanks for helping ,i've tried everything possible ,even disabling ,one by one ALMOST ALL the drivers altough not sure that's what i should ove done , ok the last prog. i can thing was installed was some music player (i was not the one that had installed it ) but i had already removed it one other program that gave me a prob. with updates was i tune and i can not remove this prog in safe mode but removing the other music thing did not resolve it .



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In this industry it is always a hardware or software. But if your PC does not allow you to get into windows without going into safe mode it was probably due to a bad driver installed, but you must determine that driver. So look into your mind and find out what you loaded last onto your pc with drivers. If you can remember delete that from your system while in safe mode. But only if you remember do not speculate. In order to remove software you need to get into control panel
Click on start
Then locate Control Panel
Then locate Add/remove software
Locate the software you recently put on your computer
Unistall it
Reboot PC
This will hopefully fix the problem!
In my experience usually a reload of the OS and all program fixes this problem, the other fix is by shear luck you find the right software to remove it.
Reinstalling OS and programs is really simple. First try the software removal if this does not help contact me I will walk you through OS reinstall!

Posted on Nov 26, 2007


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