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Can't receive full faxes

When a fax comes thru it has a connection problem, it's interrupted, so I will get only 1 page of the fax. I have a Vonage Fax line and it didn't start until I got that. Landlines are expensive so I want to make sure this is something that can't be fixed before I get a landline. many thanks!!

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  • ajtitlework Jul 31, 2009

    Thanks. I have called vonage-they say the connection is fine and that's it. My IT guy came and looked at my fax and said it had to be Vonage. Guess I just need a landline! lol

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If you are sure the fax machine is fine --

With Vonage - you need high speed internet.. slower interment and DSL can cause problems like this..

If you have high speed internet - call Vonage..

Note;
We are helping people here every day on a points system.
If the information provided here was at all helpful,
please be kind and rate well and close the post.
Thank you – and enjoy your day ;o)

Posted on Jul 31, 2009

  • Carl
    Carl Jul 31, 2009



    Oh my LOL



    Well - do you have high seed internet ? If so - it IS Vonage..

    But I do know that slow or DSL wont cut it..



    If so - consider upgrading to phone quality with Vonage.. You can get 500 minuets (plenty for faxing) for I think its $20.00 or unlimited for 30.00..



    STILL a better deal than the "phone co" !!



    I have had Vonage for my biz phone and a fax line too for 3 years.. Always has worked great.. Once in a great while - my fax transmission dupms - but they resend and its ok.. Never a problem faxing out.. I have not had to upgrade my fax line for $10.00 tehe



    Good luck !!



    Note;

    We are helping people here every day on a points system.

    If the information provided here was at all helpful,

    please be kind - rate well and close the post.

    Thank you – and enjoy your day ;o)

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1. Login to your Vonage account online and click the "Features" tab.
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Your phone coversations may not have FM quality sound but they will have AM quality and usually that is just fine.

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