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Guylaine Bourget Posted on Mar 24, 2018
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New 770qe totally jammed. Message #1010: Main drive sync failed. Restart machine. Did multiple times. Unsuccessful. Needle hit something. Husband managed to cut needle, all crooked

  • Carolyn Burt
    Carolyn Burt May 18, 2020

    this solved my #1010 main drive sync problem. took out the bobbin case and replaced it and it worked. Thank you

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1 Answer

R.A. Ellis

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  • Sewing Machines Master 12,731 Answers
  • Posted on Mar 25, 2018
R.A. Ellis
Sewing Machines Master
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Joined: Jun 12, 2012
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Oooh, personally, I'd take it for service. Hopefully, it is still under warranty.

Testimonial: "it is. Thanks for the answer, that's what I thought.....:("

5 Related Answers

radcal

  • 196 Answers
  • Posted on Nov 14, 2007

SOURCE: Needle & Bobbin out of sync

This description sounds like the machine is out of time. The needle should match up with a cut out section in the bottom of the bobbin area. If it is hitting, the timing has slipped, probably from sewing on a fabric that was too heavy for the machine.

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A

Anonymous

  • Posted on Aug 20, 2008

SOURCE: Brother CS-6000 Sewing Machine - Jam

I had the same problem.. I think the bobbin used in this machine is no good I replaced mine.. It cost alot too.. but now I do not have any problems.. good luck

Anonymous

  • 1 Answer
  • Posted on Feb 21, 2009

SOURCE: needle clamp won't attach to needle bar

There is a set screw above the needle pin screw which tightens with an allen wrench--try that.

Anonymous

  • 87 Answers
  • Posted on Mar 24, 2009

SOURCE: needle hits needle plate with heavy fabric

that is your problem, your needle bar is centered too far to the back. There are 2 little bolts (Below the presser foot lift on the back of the machine) that must be loosened while the needle bar is repositioned aligning the needle bar assembly.

Anonymous

  • 2 Answers
  • Posted on Sep 18, 2011

SOURCE: Problem with my machine

l have a pe-200 brother machine and the needle won't go down and is making a noise can anyone help .l have checked belt and that's fine thanks

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Related Questions:

1helpful
1answer

Bernina 770qe machine screen inactive. How do I recalibrate?

Alternative access to screen calibration:
- Access is achieved by simultaneously pressing the needle position buttons < > and switching the machine on.
- Select the cross symbols on the touchscreen for calibration.
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Bobbin thread will not catch. Was sewing fine. What do I do now?

Try a brand new needle--old damaged/bent needle will frequently fail to connect with bobbin thread.

If that does not resolve the issue, most likely the machine has been knocked out of time--most often occurs when the needle hits a pin or is deflected by thick fabric so it hits the needleplate or something in the bobbin area. You can search the internet for sewing machine timing or take it for service.

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My needle is hitting something on the downstroke under the throatplate.

I would take it into a service center to have the needle /hook timing checked or the bobbin case is loose on the drive shaft putting the hook timing out
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How do I adjust my Thompson mini-walking foot machine?

It may be your timing got knocked out of whack. Go on youtube.com and look up how to time a sewing machine with Niler Taylor. She is a great teacher. It may save you $100.
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Messages about safe device activated & press the needle position button

The noise is because the machine is trying to raise or lower a needle and can't move. Several things to check. Did the needle break and jam in the bottom thread? Is the needle bent or jam? Did the thread jam in the bobbin area? I had a 'knot' of thread build up on the bottom and it hooked itself into the metal clip on the bobbin so that the needle couldn't raise. If thread jams in the bottom carefully cut the threads until you can free the hoop and material. Then check to make sure all pieces of thread and fuzz has been removed in the bobbin case. If it happens again check to see if the bobbin case or the throat plate is scratched or bent. If you are stitching Free Standing Lace on this machine or a piece with over 20,000 stitches I recommend starting with a new full bobbin and a new needle. As you get toward the bottom of the bobbin, thread seems to have a high likelihood of tangling or looping.
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Singer model 640 needle hits metal in bobbin area on downstroke

Yep, it's out of time. Take it in for service. Ask for cleaning, lubing and re-timing. Otherwise they will just time it and if it is dirty and dry... it may just fall out of time again.

Also remember you can never turn the hand wheel backwards to the way it is intended to go... that causes this issue in some machines.
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Seems to be out of sync. makes a knocking sound, not catching bobbin thread.

Is the needle in facing the right way? Flat shank to the back.

The knocking sound could be your needle is bent too, have you just had a threading jam up?

I'd remove the needle plate and bobbin and threads, clean everything and oil, put in a new needle, then slowly move the flywheel manually and watch the needle action to see if you can identify where the knocking noise is coming from.

Failing that, I'd say the timing is out, take it to a serviceman. The thread's not locking is usually a good indication of this fault.
0helpful
1answer

How do i put the bobbin case back in correctly?

The zigzag setting should not have caused it to jam up unless the tensions were off and the thread was bunching up on the bottomside of the needle plate. If you ever jam or break a needle be sure to replace it with a fresh new needle. A slightly bent needle will cause all kinds of problems.
When putting the bobbin back in make sure you keep a good amount of thread hanging out and manually turn the hand wheel around until the needle make a full rotation. The hook should catch the needle thread and allow you to pull the bobbin thread out through the needle plate.
If you jammed it really good it is possible that the needle and hook timing is out of sync in which case you may need to have it re-timed.
0helpful
1answer

Pfaff sewing machine hobby 850? from 1986...

Try installing a brand new needle. A bent/dull needle will frequently not pick up the bobbin thread.

If a new needle doesn't help, then most likely the machine has been knocked out of time (the needle and hook are out of sync). You can search for sewing machine timing to see if you want to try to fix it yourself or take it for service. Timing is usually affected when a needle hits something hard (like a pin, the needleplate or a hard seam of fabric) and is deflected
11helpful
1answer

Needle & Bobbin out of sync

This description sounds like the machine is out of time. The needle should match up with a cut out section in the bottom of the bobbin area. If it is hitting, the timing has slipped, probably from sewing on a fabric that was too heavy for the machine.
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