Question about Verbatim CORPORATION 94933 USB 2.1GB Store-n-go HD Drive (VE94933) Hard Drive

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Verbatim thumb drive

I accidentally deleted my v safe store n go application on the thumb drive while the password was activated. now i cannot access the private section of the thumb drive. wat do i do

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  • techservant
    techservant May 11, 2010

    I would try to find a copy of that application and re-install it to the drive. I am not counting this as a solution because i am not sure that will work.http://www.verbatim.com/downloads.cfm On this site there are also instructions to wipe it and start over but you would lose your data that way.

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  • Contributor
  • 45 Answers

Im not specifically sure what to do, but I would try reloading the Store 'n' Go application and see if it helps.... You can download it here....
http://www.verbatim.com/support/support.cfm?open=Articles

If not, try contacting Verbatim and see what they say about it. After all, it is their product... if anyone knows how to fix it they should.
Their contact info is:

Phone Support
For Technical Support
Mon - Fri 8am to 9pm (EST)
1-800-538-8589

Online Support
http://www.verbatim.com/contact-login.cfm

Hope this helps.......

Posted on Jul 31, 2009

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Hi,
To download the (VSafe) software click this link then click the "downloads" link there. Find your Verbatim Store and Go drive. Make sure that you choose THE CORRECT PRIVACY ZONE APPLICATION for your flash drive. Format your flash drive with the application, removing the privacy zone if you want, this will DELETE ALL DATA ON THE DRIVE after the format has completed. You can then remove the application from your flash drive, if you still remember the privacy zone password, then all you have to do is just type it and you have access to the privacy zone.

Hope this helps.

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Hi unfortunaltey there isnt much you can do

There are some free data recovery software out there which you could try


the only way around this is to format the drive, do this by clicking on my computer, then right clicking on the USB flash drive and clicking format


Please can i ask that you leave feedback and vote if this has been useful

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2 Answers

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You will have to download the v-safe software again for your flashdrive from manufacturer website. Then you can change the size of the secure area or remove it completely. http://www.verbatim.com/support/support.cfm?open=Manuals
You should be able to find the software here in the downloads section.

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1 Answer

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Go to http://www.verbatim.com/support/support.cfm?open=Articles and download the V-safe software then install on your flash drive. You can unlock it using old password

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right click the drive and try formating

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In order to delete your privacy zone, you have to get the application once more. To get the software click here http://verbatim.com/support/support.cfm?open=Downloads ...ok so you will have to format your flash drive with the application, removing the privacy zone if you want, this will obiously DELETE ALL DATA ON THE DRIVE after the format has completed, you can then remove the application from you flash drive, if you still remember the privacy zone password, then all you have to do is just type it and you have acess to the privacy zone... anyone who needs assistance can contact me to semirandomjr@yahoo.com if you are confused, email me and i can also try to clear it up for you. MAKE SURE THAT YOU CHOOSE THE CORRECT PRIVACY ZONE APPLICATION FOR YOUR FLASHDRIVE

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