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I have a J4500/J4660/J4680 al in one series printer and it is giving me a message ( cartridge problem Tri color reference to device documentation to troubleshoot). I do not have a manual to reference if they are avaliable may be you could have one sent to me or let me know where I can get one. Thanks, Rae

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  • raeguthrie Jul 31, 2009

    The problem is I do not have a manual how do I get one. Can you help me get a manual and tell me how to fix the problem I have now.



    Thanks,



    Rae Guthrie

  • raeguthrie Aug 01, 2009

    yesterday I payed 9.99 for unlimited support and today I see two 1.00 charges on my bank account as well as the 9.99. Why?



    Rae Guthrie

  • lethia hyman Dec 14, 2012

    I bought a new computer and introduced my disc HP office jet J4660/4680 and i cant print my work need help

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Kindly click on the link below for the user manual.

http://h10025.www1.hp.com/ewfrf/wc/manualCategory?lc=en&dlc=en&cc=us&lang=en&product=3692891&

In the manual look for cartridge problem. You will have to remove the cartridge and Power cycle the machine. Clean the cartridges and the contacts using the recommended method in the manual. Place the cartridge back in its place and try turning it on.

Hope this helps.

Posted on Jul 31, 2009

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Please use the originai catridges for this printer and there will not be any issues.

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