Question about Samsung SCH-u740 Cellular Phone

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Battery willl not charge; receive "Non supported" message on main

I asked Verizon to help but they told me I should get a new battery. I opted not to pay $40 for a new battery for a phone I am keeping until my contract is up in 4 more months. I just ordered a new battery 2 days ago online for $7 with free shipping and no tax included to NY and hope this will resolve the issue.

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  • wool_ryan Jul 31, 2009

    well, my phone will not charge on a regular basis now. For the past week or so, the phone has given me a non supported battery message even though i have done nothing to the hardware, replaced any parts or made any significant changes. I tried taking out the battery and restarting the phone a few times but now it won't even charge my phone when i plug it into the wall turned off. The phone will restart if i try to turn it off and charge it in the wall. About one or two days ago, i was able to fully charge my phone but now is still giving me the same issue. I had ordered a new battery so im hoping that was the problem, not the phone itself.

  • MobilityMan
    MobilityMan May 11, 2010

    Will the battery not charge at all, or does it just not keep a charge?

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  • Expert
  • 129 Answers

If you need to extend the life of your battery, I've written an article about it here: http://yourmonstersofmobile.com/cell_phone_carriers/verizon/extending_battery_life_on_your_verizon_wireless_phone.html

Posted on Jul 31, 2009

  • MobilityMan
    MobilityMan Aug 02, 2009

    Yeah, it sounds like its the battery. When a battery doesnt produce enough 'juice' to power the phone, you'll get the status message you describe.

  • billiam1977 Sep 22, 2010

    I read this post as I was having the same problem. I don't think getting the battery wet affects the "juice", so, I took a paperclip to the contacts of the battery and scraped a little and now it is charging just fine.

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