Question about Sony Grand WEGA KDF-60WF655 60" Rear Projection HDTV

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Same blue tint at bottom left corner

Service repair WANTS $1000.00 TO FIX. I HEAR THEIR MWAS A RECALL BUT, THEY DIDN'T TELL ANYONE OF THE PROBLEM..LAST TIME I WILL BUY A SONY PRODUCT..

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Sony is very hush hush over their product recalls and service bulletins, I know this after being in the business for over 20 years. I can neither confirm, nor deny that there is a recall on your set. Just call the customer service hot line 1-800-222-SONY and tell them your concerns. I can also inform you that yelling and cussing will get you no where with them. They are customer service personnel, just state your case and let them know that you are a loyal Sony customer, and that you need help on your product.
Be persistent but not rude and you can get a lot from them, restate the current economy and your position with purchasing a new set in lieu of repair.

Please consider this communication as confidential as I could be jeopardizing my position with Sony.

Thanks

I hope that this helps your situation, I wish you well.
asnowman

Posted on Jul 31, 2009

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2 Answers

I have a sony wega kdf 42we655 there is a blue color in corner


this is a failure in your light engine
this can cost $500 and up
call sony customer service
1-239-768-7547
tell them that you heard it needs a new light engine and is very expensive, they may decide to do something to help. they will want model #, serial #, and date of purchase. if you don't know date of purchase, make a good guess.

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Bluing at bottom of picture.


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My hps42x53 samsung plasma has a blue tint in the top left corner now they only come on when the tv has been on for oh say an hour?Whats going on?


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Snowy or intermittent picture
If you have much experience in dismantle TV set maybe you can do it by yourself. You need to solder all coils in stand up board and tuner.

For best result you can bring that to the TV Repair Shop possible it will only cost less $25.00USD to fix this problem.

Hope this wil work your problem.

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1 Answer

BLUE FADED COLOR ON BOTTOM RT. CORNER


call sony customer service.They will accomadate a warranty fix for that particular problem at no charge.Tell them you say a bulletin on their website for that particular problem your having..

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