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Virus seems to have put my monitor in a deeeeep sleep!

I have 19" dell flat screen monitor...a while ago my computer was zapped by the "antivirus 360" and knocked out the monitor so when i try to reboot the monitor comes up with the computer yet the button goes from green to amber and sleep mode...what can i do to wake up the monitor in order to clean out the the virus in my system ...i'm frazzled!!!!

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  • Alun Cox May 11, 2010

    I doubt very much if it is your monitor which is infected rather your PC still is and I suspect antivirus was not completely removed. As you are obviously not an advanced user (no disrespect,but you would not have been infected in the first place.) it would only serve to confuse you even more to describe how to attempt to manually remove it in safe mode. Is there a small computer shop near to you as PC world and the other "Big Boys" would charge you a rediculous amount for basically 30 mins work. Do you have a friend who is PC savvy enough to know how to boot in safe mode and follow instructions on the removal. I can help you with this (again no disrespect) but I need to be sure the person at the other end knows what they are doing.

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I think is just a coincidence that the monitor went out at the same time. It sounds like you have a problem with the power supply in the monitor. If you can solder you should be able to do the repair yourself. We have pictures posted on our web site at:
www.ccl-la.com/monitor_repair.htm Just remove the back of the monitor and look for the bad parts as shown in the pictures, replace any that look the same. You can order them from several places on the internet or radio shack. If you don't want to do the repair yourself we have a repair service available. Contact me at tech@ccl-la.com if you want us to do the repair, it runs $35 plus return shipping and is fully warrantied.

I hope this helps, If so please rate my solution.

Buddy
Corporate Computer
www.ccl-la.com

Posted on Jul 31, 2009

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Posted on Jan 02, 2017

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