Question about Motorola Mobility Krave™ ZN4 Cell Phone

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My motorola krave zn4 turned off and when i turn it back on it displays a purple screen..

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Wow... that's weird. My phone has turned off like 3 times on me since I got it --- for no reason. Thing is it always happens when I'm doing like lots of on it on being on it for a while. The last time it happened i was talking lots of videos and pics of a carnival. Have you tried turning it off again removing the battery for a while and then try turning it on again. I try that some times with other phones that did weird things like freeze on me.

Posted on Sep 23, 2009

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Try with a similar phone to confirm if its the headphone that is faulty of the port where it goes into your phone.

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First, you may want to try using a known working battery and see that will work. If not, you need to send the phone to the manufacturer, because the rest of the problem should be taken care of the manufacturer itself (e.g. testing the switch, upgrading the software and firmware, and replacing the busted components).

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Turned off


I also had this happen to me with my Krave. I called Verizon and they had me take the battery out, and with it out, hold the power button down for 30 seconds, put the battery back in and it was fine. She said it probably got too hot in my pocket and that is how you reset it.

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