Rinnai RHFE-1004FA 38,400 BTU Energy Saver Ductless Heater - LP Gas
Problem for Rinnai RHFE-1004FA 38,400 BTU Energy Saver Ductless Heater...

Rinnai 1004 - Temp on thermostat reads 10 deg cooler than actual, keeps running




By 8pack on Nov 24, 2007

" "
My rinnai heater won't shut offf at the set temp. The built in Thermostat reads 10 degrees cooler than the actual room temperature. Any ideas?

Also, can an external thermostat be installed to be able to put a programmable thermostat on the unit?

Same Problem

Jan 09, 2008

-   I have the same problem, temp on thermostat reads 7-10 degrees coolerthan room temperature. I think thermistor should be monted higher in unit. It is basically mounted on the floor, which would be a cold area. Otherwise I love this heater, it is very efficient.-   Guest

Dec 29, 2007

-   Won't sut off. question if need a remote trermostat-   Guest

Dec 17, 2007

-   I have the exact same problem with my 1004. Some days it will read 54 degrees in on the unit and its 65 in the house. I also have 431 in the same house with out the issue. my dealer said an add on thermostat, hard wire to the unit would solve the problem,,, it this true ?-   Guest

Best Solution

posted on Dec 31, 2007
Very Helpful)

Guest

Rank: Apprentice 
Rating: 0%, 0 votes
The location of the sensor needs to be higher but my yellow wire would only pull out a couple of inches.
Turn off power to unit and remove front panel. Two screws near top/sides. Top of panel pulls out (unplug wire connector to indicator lights) and lifts off bottom tangs. Now you will see a coil of yellow wire inside unit. Remove the wire tie and you'll have enough yellow wire to locate the sensor well above the heater.

Solution #2

posted on Dec 02, 2007
Very Helpful)

Guest

Rank: Apprentice 
Rating: 0%, 0 votes
Make sure there is no cold air at the location of sensor. My unit is located on a out side wall and under the floor is not insulated therefor the unit runs until the floor is up to temp. This unis works fantastic but should be able to adapt nto a wall thermostat.

Solution #3

posted on Nov 26, 2007
Helpful)

Therinnaiguy

Rank: Guru  Air Conditioners  Expert
Rating: 88%, 430 votes
Behind the unit near the floor level, is a yellow wire with a black bulb at the end. This is the actual sensor for returning air. If there is cool air infiltrating the area where it is located, it will keep the unit running until the return air reaches temperature. You could also have a bad sensor but highly unlikely. Make sure there is no air infiltration influencing the sensor. Also, you can unclip the sensor and pull out a few more inches of wire to locate it higher up away from the floor. Tie it up with a wire tie.

Rinnai it testing a remote thermostat but as of yet, there is no plans to offer one.
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Solution #4

posted on Feb 13, 2008
Helpful)

Guest

Rank: Apprentice  Air Conditioners  Expert
Rating: 0%, 0 votes
Had just purchased and installed the 1004FA to my garage which we are in the middle of converting to a play room. I must say that the unit operates fine with the exception that the unit registers ~ 7 deg lower that the actual room temp. I then came to a solution of moving the thermistor... cut and stripped the yellow wire and respliced the thermister to about 8 feet away on the same wall. Now the unit opererates fine and shuts down when the set temp is met. It was easy since the walls are open and wiring is hidden.

Tried to connect a programmable thermostat but its a no go. The heater does not like when the thermister is in an open condition and the main readout on the units control bourd blinks that there is a problem with the thermister. I'd like Rinnai to come out with an adapter for the unit to operate on a programable thermostat it would be a huge plus.

Solution #5

posted on Dec 09, 2007
Helpful)

sgtbass64

Rank: Apprentice  Air Conditioners  Expert
Rating: 88%, 6 votes
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Solution #6

posted on Sep 14, 2009
Very Helpful)

NtenseZ71

Rank: Master  Air Conditioners  Expert
Rating: 98%, 6 votes
The temp sensor on all Rinnai heaters are a yellow wire with a black bulb at the end of it. It measures the air behind the unit flowing through it. It is coiled up so that if necessary, it can be relocated outside of the chassis. This is a common problem with poor insulation in walls or poor installation. If the vent kit isn't sealed properly, cold air from the outside will cool the air behind the unit. Try moving the sensor to just outside the unit through the grates on the side, or make sure the vent kit is installed properly. It is a varible resistor, and VERY rarely fails. No, an external thermostat can't be installed since it measure resistance, and doesn't use a normal 24volt system to switch the heater on and off. If you could find a way to hook an external thermostat to the unit, you would undo what makes this unit so great. Self modulating heat control allows for more accurate temp control, and energy savings. The last thing you want is this unit turning on and off at high fire only.
Comments:

Sep 14, 2009

- Cutting power to this unit is single-handedly THE WORST thing you can do for it. If you do this, you are stopping the heater from cooling itself down with it's circulation fan after the call for heat is complete. This WILL cause premature failure of the heat exchanger. Things are meant to be heated and cooled with the controller built into the unit. If Rinnai thought it was OK to put a thermostat on...they would have external thermostat connections. This unit carries a 10 year warranty on the heat exchanger because it has a computer inside to monitor the temperature and protect it. Altering this will be an easy way to void this warranty, and kill the unit.

Sep 14, 2009

- If you fire up your heater and let it warm up, then turn the POWER button on the unit off..you'll notice the fan continues to run even though the display is not on anymore. They did this for a reason...

Sep 14, 2009

- P.S. Cutting and altering the length of the wire will effect the unit. Since it is a Thermister (a temperature sensor that varies resistance with temp change) adding wire to the system increases the resistance in the circuit. Every inch of wire carries a pre-defined amount of resistance. Therefore, (hypothetical numbers), if 80 degrees were to be 1.2 ohms, adding additional resistance would alter the reading of the unit. IF you increased that to 1.3 ohms, the unit would think it was 78 degrees.
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Solution #7

posted on Nov 08, 2008
Somewhat Helpful)

heybrunelles

Rank: Apprentice  Air Conditioners  Expert
Rating: 83%, 3 votes
Check out the LUX PSP300 outlet programmable thermostat. This thermostat is plugged into the electric outlet, and the Rinnai is then plugged into the thermostat.The LUX is a full featured thermostat that includes an adjustment of +/= 5degrees F for its base temp reading.It controls the appliance by cutting power. When the Rinnai 1004 powers back up after power interuption it will be set at its default temp setting of 70 degrees F. For most applications this works great as the location of the temp sensor on the Rinnai means you should not need a setting above 70 degrees F.I purchased mine from efi.org for $45.00. Hope this helps......






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