Question about Webroot Spy Sweeper (spysweeper) for PC

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Hi. I just installed the latest version of Spy Sweeper but now my homepage settings don't appear and I'm not sure why but I suspect it is a cookie problem. ? Is this likely and how can I fix it?

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  • 292 Answers

In your browser window, From the menu at the top go to Tools, then Options, select MAIN tab (if it is Firefox, change the homepage to
blank, or default or any other options listed there. You can choose your previous home page. It is similar for Internet Explorer.
Hope this will work for you

Posted on Aug 22, 2009

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Posted on Jan 02, 2017

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Webroot and spysweeper 2011 no longer puts cookies into quarentee section


I have the same problem: Webroot 2011 no longer detects and quarantines cookies. If you go to the Webroot Support page and type "no longer quarantine cookies", it offers the generated issue: "You want to know why Internet Explorer cookies are not detected in a scan"; to which it offers the following answer: "A recent Microsoft security update (KB 2559049) [...check your Windows updater, I got this security update on my computer on August 10th...] prevents Webroot security programs from identifying spy cookies on systems where the update is applied. Although these cookies cannot be detected, your core antivirus and anti-spyware protection is not compromised. Viruses and spyware are still blocked. Webroot engineers are actively investigating options to restore spy cookie detections and any solutions will be provided in an upcoming release." (This statement is not dated; I am looking at it now, August 28th, 2011, on their Webroot Support page.) I have Windows Vista operating system and Webroot 2011 version 7.0.11.21. My Webroot Antivirus with Spy Sweeper hasn't swept up anything in scans in the last couple of weeks, but it did block an internet site last night; so I think it's still working. Hope this helps!

Aug 19, 2011 | Webroot Spy Sweeper (spysweeper) for PC

1 Answer

Spy sweeper is trying to load but all it does is run and will not complete


hello, if spy sweeper is not being completed, may be because there is another security software in the computer, and if the purpose of installing of this program for to remove a infection that it inside the computer, maybe that is why it is having a problem. and also if this is a download version make sure that you save the file 1st before installing it. Thank you for using Fixya

Mar 05, 2011 | Webroot Spy Sweeper (spysweeper) for PC

3 Answers

Uninstalled old version of webroot spy sweeper and no internet


try another internet browser. if that won't work post a comment and i will see what else could be the problem

Jun 28, 2010 | Webroot Spy Sweeper (spysweeper) for PC

1 Answer

Compatability issue


On Feb. 12, 2008, Microsoft released an update that fixed the recent compatiblity issues between Windows Vista and Webroot Antivirus/Spy Sweeper that were a result of a previous Windows Jan. 8, 2008 update.
Recommended Fix:
To fix this issue, update your copy of Windows Vista with the latest updates available as of 2/12/2008. For many users, Windows Vista will update automatically at its next scheduled time, but the update is also available as a manual download. See below for instructions on how to update Windows Vista.
We also recommend updating your copy of Webroot Antivirus/Spy Sweeper. The latest version does not experience any compatibility issues and it is generally recommended that you update your software to the latest version in order to ensure maximum security and protection of your PC.
Click here for help on how to update Webroot Antivirus/Spy Sweeper.

Sep 13, 2009 | Webroot Spy Sweeper (spysweeper) for PC

1 Answer

The driver is blocked due to compatibilidad issues


Check that your Windows version is compatiblw with that version of Spysweeper. If it is, then .....

Re-install the Spy Sweeper again as there could be an installation error due to registry-based problems ( do not tinker with the Windows Registry ). You should be getting a good scan again if that installation is successful!

Check that your Windows version is compatiblw with that version of Spysweeper.

Feb 27, 2009 | Webroot Spy Sweeper (spysweeper) for PC

1 Answer

Previously owned Webroot Spy Sweeper


It doesn't really matter which version of Spy Sweeper is on the installation disk, as long as the subscription associated with its product key hasn't expired. Spy Sweeper will immediately update to the current version after you install it.

The clock starts on your one-year subscription when you enter the product key during installation. If it's a 3-machine license, then the clock starts on all 3 copies when the first one is installed.

Dec 05, 2008 | Webroot Spy Sweeper (spysweeper) for PC

1 Answer

Spy Sweeper won't sweep after subscription renewal and upgrade to 5.5


Hello,i have been reading your problem....This is simply because you have too many anti-virus programs running all at once.... I reccomend you remove the other 2 anti-virus software....

thanks for your question,
have a nice day....

Sep 10, 2008 | Webroot Spy Sweeper (spysweeper) for PC

1 Answer

Connection to spy sweeper engine lost or terminated


If you were experiencing a " The connection to the Spy Sweeper enginewas lost or terminated" error, or any other error messages, then pleaseupdate your software to the latest version of Spy Sweeper, ver.5.2.3.2125.



Good luck.....

Jul 28, 2008 | Computers & Internet

1 Answer

Not happy with spy sweeper


hey run cccleaner .com free tool remove it all run cc cleaner and ace utulties ok free tools online ace is 30 days but gets all old crap out great tools then go to spysweep web site dl latest verison save then install it ok update it eneter your keys thats iit

Jan 18, 2008 | Webroot Spy Sweeper (spysweeper) for PC

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