Question about Smartpool Pool Hog Ig Robotic Automatic In Ground Pool Cleaner

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My poolhog is turning upside down very frequently. The problem is that it agressively climbs the walls of my pool until gravity turns it upside down. It appears that the hog is used to round pools with gradual inclines. I have a rectangular pool with verticle walls. I had another pool hog that was adapted if you took out two set screws on the front wheels. I did this but it didn't help.

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The cleaner's performance is mostley based on how good your filter system is working.. If the filter system is not up to par the suction loss will prevent the poolhog from performing properly..
I do not know what type of filter system you have.. If it is a cartrage filter and if it is over a year old - try replacing it.. If it is not to old and in decent shape - try soap washing it.. They can get clogged with oils that cannot be seen and a regular wash will not clean it well enough.. If you have ever used a "pool clearifier" - that will clog a filter system too.. If you have a back-wah system - do the back-wash and any steps to improve suction..

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Posted on Jul 31, 2009

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1 Answer

My aquabot keeps trying to come out of the pool


Aquabots are interesting little robots! They're made to clean the entire surface of the bottom of the pool, and in regards to cleaning the sides, they are programed to climb walls, but once they reach the surface the programming recognizes the specific angle of the top and sends it back down the wall. Normally an Aquabot should never leave the pool. It should reach the surface and go back down the wall to continue cleaning. Good luck!
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My Gw9500 won't climb all walls in my pool


get one of your kids to do it by hand. Those things never do anything except destroy your pool and income.

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My Dolphin pool cleaner runs fine along the bottom of the pool but will stop and shut down when it ties to climb the side of the pool. If I move it away from the wall it will run around until it moves to...


The control board inside the motor pack is failing as the sensor for the units orientation is included on that board. The only way to fix it is a new motor pack. For additional information on repair parts or sending it in for service please contact Maytronics at www.maytronicsus.com or us thru www.arrowpools.net.

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1 Answer

The dolphin maytronics does not climb the wall


Thank you for posting your question here on Fixya.com.


Several possibilities to consider...

How old is the filter bag and is it clean?
Older bags or bags not thoroughly cleaned can resist water passing thru them to the point there is not enough downward pressure to allow the unit to 'bite' the pool surface and climb.

How worn are the brushes and tracks?
Worn brushes and tracks will slip once worn enough. Replacing them could fix the problem.

Is it trying to climb or does the unit start up the wall and immediately reverse?
If your motor has been replaced new style motors spend far less time climbing assuming most debris will instead be found on the pool floor. If it has not been recently replaced the program within the motor may be failing.

What is the condition of the pool?
Low water temperatures and/or algae can cause the unit to slip in place and as a result it will not climb. Eventually it will scrub enough to gain traction and will slowly progress up the wall. For temperatures below 70 degrees the unit will find in more and more difficult to climb the lower the temperature.

What material is the pool surface?
Some linered pools and fiberglass pools require climbing rings in the brushes. Do you have those? If so, what condition are they in? Worn rings or missing rings will prevent climbing those and other smooth pool finishes.

For more troubleshooting tips try our site at www.arrowpools.net. Select the FAQ button then from the drop-down select Dolphin. You can also check the manufacturer's site at www.maytronicsus.com.


If this answer does not fix your problem, please comment with additional details prior to rating the answer. Positive feedback is appreciated once your problem is solved!

Dec 31, 2010 | Dolphin Maytronics Diagnostic Robot...

1 Answer

Wont climb wall


Thank you for posting your question here on Fixya.com.


Several possibilities to consider...

How old is the filter bag and is it clean?
Older bags or bags not thoroughly cleaned can resist water passing thru them to the point there is not enough downward pressure to allow the unit to 'bite' the pool surface and climb.

How worn are the brushes and tracks?
Worn brushes and tracks will slip once worn enough. Replacing them could fix the problem.

Is it trying to climb or does the unit start up the wall and immediately reverse?
If your motor has been replaced new style motors spend far less time climbing assuming most debris will instead be found on the pool floor. If it has not been recently replaced the program within the motor may be failing.

What is the condition of the pool?
Low water temperatures and/or algae can cause the unit to slip in place and as a result it will not climb. Eventually it will scrub enough to gain traction and will slowly progress up the wall. For temperatures below 70 degrees the unit will find in more and more difficult to climb the lower the temperature.

What material is the pool surface?
Some linered pools and fiberglass pools require climbing rings in the brushes. Do you have those? If so, what condition are they in? Worn rings or missing rings will prevent climbing those and other smooth pool finishes.

For more troubleshooting tips try our site at www.arrowpools.net. Select the FAQ button then from the drop-down select Dolphin. You can also check the manufacturer's site at www.maytronicsus.com.


If this answer does not fix your problem, please comment with additional details prior to rating the answer. Positive feedback is appreciated once your problem is solved!

Nov 23, 2010 | Dolphin Maytronics Advantage

1 Answer

I put the eyeball diverter on my pool and the cleaner runs up to it and the hose hangs on it. I keep my hose laying out strait when not in use. It does seem to stay on the sides also.


If the eyeball diverter is not working, you might need to install a wall climb adjuster (Part #K12065). This will keep the automatic pool cleaner on the pool's floor and walls and away from pool obstructions. Make sure the narrow end of the wall climb adjuster points down to the drive tubes.

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1 Answer

Saltwater System won't bring chlorine level down


depending on the type/brand of salt cell/system you have I would recommend turning it to its lowest setting or off. Most salt cells don't measure chlorine level and will keep producing even if its crazy high. Most cells produce chlorine at about 8.0pH, so it will keep raising your pH as it generates. I would leave it off for a couple of days, get control of your pH and keep measuring your free chlorine level until it's acceptable. If you need to lower your chlorine level quickly you can use sodium thiosulfate to do so. You will have to add acid frequently to compensate for the salt system. Keep an eye on the TA as adding alot of acid will eventually lower your TA as well. Hope this helps.

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2 Answers

Our aquabot tips over and of course cannot run


Try the ideas given at the website: http://www.i-love-my-aquabot-automatic-pool-cleaner.com/
Shelby Christian dansker01@msn.com

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Dolphin will not climb up walls.


What is you pool surface? It may need climbing rings to assist it on 'slick' surfaces like fiberglass.

Try moving the location of where you set the power supply from use to use to allow it's cleaning patterns to shift around for better coverage.

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1 Answer

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I the filter is not very clean the pump will not push hard enough to hold the tracks onto the walls. Try running without filter in a very clean pool for a few minutes to see if it solves the climb walls replace the filter and clean the unit

May 26, 2009 | Aqua Vac Tiger Shark

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