Question about Lexmark X3100 Flatbed Scanner

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Lexmark series 2480 won't scan

I have no technical abilites!

I have used the disk to instal the software and can print fine, but have just tried to scan an image and...nothing. Tried installing the software again and it now says: 'Installation Error Windows Vista not supported' how can that be when it worked intially?

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Re: Lexmark series 2480 won't scan

There is a Vista driver for the X2480 at I suggest you first download that. If that doesn't handle your scan problem, you should call 1-800-Lexmark (539-6275). They can either get that driver working or set you up to use the Microsoft software to enable scanning.

Posted on Sep 21, 2009

Re: Lexmark series 2480 won't scan - Lexmark X3100 Flatbed Scanner Scanners

Whats the answer to this????!!!!

Posted on Jan 07, 2008

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I lost my disk and purchased a new lap top please help

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Just bought it at thrift shop,new never used, no instructions, How do I use? can I use it on any scanner?

No these only fit on epson scanners due to the specific plug on the attached need and epson most models from 1200 series,1600 or 2400 series or 3600 will accept the transparency adapter.i have an old 1640 series that has one of these can source a cheap scanner off eBay and download the drivers off epson site.then attach the scanner AFTER you install the software and it will find the scanner and connect to computer.Epson do provide a good scanning program as part of the will need to choose negative or positive to scan.higher spec scanners have built in transparency hoods and can scan at higher resolutions.quite honestly if you are okay with say 6x4 inch prints a basic scanner is fine if it scans at least 2400 dpi.

Jun 10, 2015 | Epson Film Adapter EU33

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My problem is that I can't get my X5650 Lexmark all into one printer to scan.

Try using the Lexmark Productivity Studio to scan. To access that, on your computer, click on Start > All Programs > Lexmark 5600-6600 Series > Lexmark Productivity Studio.

If it doesn't work, try to uninstall the Lexmark driver and download an updated driver online at

Oct 14, 2012 | Lexmark X5650 All-in-one Inkjet Printer

1 Answer

Unrecoverable scarn error X6650 series

The " unrecoverable scan error " indicates a scanner hardware problem. Please contact Lexmark Technical Support for assistance.

Feb 03, 2012 | Lexmark Scanners

1 Answer

I have movedlike 3 times since I got my 6170 and changed puters as well. I cant find the disk so I can get software downloaded to install it. I looked everywhere for it. I am in a huge hurry to print up...

I suggest not to plug the printer to your computer yet. Here's the link to the Lexmark website for the available Lexmark X6170 drivers Just choose the right driver compatible with your computer's operating system. Then download and install the software. Follow the instructions on the software. Hope this helps.

Jun 22, 2010 | Lexmark X6100 Flatbed Scanner

4 Answers

I have installed scanner and disc but cannot find how to use it.I found the test box and that works but now how do I scan?thanks

Canon and other Scanners have both hardware and software buttons to scan documents and photographs.
Scanning with a computer is done with a destination in mind. So the buttons and the software are associated with destinations.
Typical destinations are File, email, Application, and print.
In a simple scan process for copy or print, the item is placed face down on the scanner, then the print button is pressed on the front of the scanner.
The software for the scanner pops up on the screen and the scanner moves the imaging light across the scanner under the glass, reading the item on the scanner. The software sends the image to the default printer and it prints a copy.

You will need to setup your preferences in the software so that a photograph is scanned properly and a newspaper article is scanned to come out clear black and white.
Documents are best saved as PDF files and photographs as TIFF files.
The software will have an expert mode where you can change all the settings and a beginner mode where you let the software decide.
Canon has a great document for your scanner. If it is not on the disk, here is the link. It is called CanoScan 4200F Scanning Guide. I think it will help you to use the scanner for any task.

Apr 24, 2010 | Canon CanoScan 4200F Flatbed Scanner

1 Answer

I have a Lexmark 6150 and have misplaced my disk. I have a new computer and need to scan a document. I'm told I need to insert the OCR application located in my OCR directory of which I do not have. HELP!

The OCR application/software can only be installed using the installation cd. It's not available for download. I advise you to call Lexmark at 1-800-LEXMARK (1-800-539-6275) for the installation cd. They can better assist you with this request. They might be able to send you one for free. If you need more assistance, leave a comment. I'll get right back to it.

Apr 19, 2010 | Lexmark X6100 Flatbed Scanner

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I have X6150 Lexmark and I am having a problem scanning from printer to computer. I have windows Vista operating system. Can you assist?

I have the same problem. The scanner isn't working at all.
I installed the current drivers from the lexmark suport page.
The hardware manager announces a problem with currupt registry information about the scanner (error code 19). Re-installation didn't fixed it and I even cleared the registry... but still now effect.
Printing works fine.
It would be very great if somebody here may have an idea...
Thanks in advance.

Dec 31, 2009 | Lexmark X6100 Flatbed Scanner

1 Answer


See the manual for X9350 on page 119.

The software application must be used for saving files to a specific format that you can select from the menu on the computer.

Standard scans are often saved as bitmap with the extension .bmp .
Select another file format like jpeg with the extension .jpg or .jpeg, when you want to view the scans in photoview afterwards.

Another option is to save the file in a format that can be read with Adobe Reader, selecting .pdf format.

A last option is to reduce your file size, changing the scan settings:
( I wouldn't advise; this can result in unclear copies ):
Advanced scan settings can be changed on the computer as well:
See reducing e.g. "scan resolution" and "color depth" on page 120.

Use the link support for Lexmark 9300 series for more help.

Sep 22, 2009 | Lexmark Scanners

18 Answers

HP Officejet J5780 All-in-One

With Windows Vista you need to open Windows Photo Gallery, click on file then click on import from camera or scanner (make sure your printer is turned on) a window will open showing your printer, click import, another window will open, click on scan and away you go...

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