Question about Lexmark Z715 InkJet Printer

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Lexmark Z715 printer feed paper

Lexmark Z715 printer will not feed paper. I have to hand feed one sheet at a time and push it down untill the whatever catches it. How do I fix this?

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The feed rollers might be dirty from the ink. Try cleaning them with a Q-TIP with a little isopropyl alcohol.

Posted on Jul 31, 2009

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I have a Lexmark Z715 Printer. It has a paper jam I cannot clear - picked up about 15 sheets of paper at one time and I cannot get it unjammed. Is there a trick to solving this problem?


Some sheets are jammed more tightly than others. Check to locate and remove the less jammed sheets to make it easier to remove the rest. With some printers, it helps to "riffle" the supply first to prevent sticking. You also may have loaded the printer with more sheets than it can handle at one time.

Nov 01, 2013 | Lexmark Z715 InkJet Printer

1 Answer

Paper will not feed into the printer, not even if I help it.


Suggestion, but not the answer.... Mine has same problem. I have to feed 1 sheet at a time. If the sheet is too high or too low, it won't work. Put 1 sheet in feeder, then gently push it down until it's 3/4" below the top of the feeder tray. Any higher and it won't grab, any lower and get jam message. What a pain! Finally bought wife a new printer and use this one for 'playing' and faxes. Bob

Sep 24, 2010 | Lexmark X5470 All-In-One InkJet Printer

1 Answer

My printer keeps showing the message "Clear paper jam, then press (check mark), there is no jammed paper in the printer.


If I load my paper at the 'proper' height, it will not feed. If I push the paper down too far, I get a 'paper jam' message. What works for me (even though it's a royal pain) is to feed 1 sheet of paper at a time. Put 1 sheet in so it's level with the top of the feed tray, then gently push it down 3/4 of an inch. That works for me. Good luck.

Sep 19, 2010 | Lexmark X5470 All-In-One InkJet Printer

2 Answers

Printer feeds all the paper at once.


sounds like the separator pad is either missing or dammaged

Feb 10, 2009 | Lexmark Z715 InkJet Printer

1 Answer

Lexmark Z25 Won't Feed Paper


Try cleaning the rollers with bar soap. just rub it on. I hope this helps! Please rate my answer.

Jan 01, 2009 | Lexmark JetPrinter Z25 InkJet Color...

1 Answer

My paper goes to one side when printing starts and it does not print ny work


There may be a scrap of paper stuck in the machine, interfering with normal paper feed. Turn off the printer, and try to force a sheet of paper through the printer by hand. Feed the paper only in the normal direction that the paper goes. Forcing it by hand may push out the stuck scrap. Thin cardstock can be used instead of paper.

Nov 30, 2008 | Lexmark Office Equipment & Supplies

1 Answer

Lexmark z715 problem w/printing


1. Turn the printer off and open the access cover.
2. Look for any obstructions in the paper path and remove them if necessary. (It is possible to move the carrier assembly with the power off.)
3. Turn the printer on, load some paper, and press the Form Feed button. (On the X83, press the Select button.)
4. Watch the paper as it feeds through and try to determine where the jam is occurring.
5. Check to see if all the rollers are turning.

If all the rollers are turning, there may be something in the feed path that you can't see. Go to step 6.
If not, there is probably a feed motor or a gear problem and the printer may require service.
6. If the paper is jamming under the carrier assembly, you may be able to fix it using the manual feed slot.
7. Turn the printer off.
8. Take a #10 envelope and feed it through the left side of the manual feed slot until it comes right through the printer to the back of the exit rollers.
9. Move it up and down first, and then slowly move it over to the right side. If something is stuck under the black guide plate, this may work it loose.


Good luck...

Nov 10, 2008 | Lexmark Z715 InkJet Printer

1 Answer

Lexmark Z715 printer


1. Turn the printer off and open the access cover.
2. Look for any obstructions in the paper path and remove them if necessary. (It is possible to move the carrier assembly with the power off.)
3. Turn the printer on, load some paper, and press the Form Feed button. (On the X83, press the Select button.)
4. Watch the paper as it feeds through and try to determine where the jam is occurring.
5. Check to see if all the rollers are turning.

If all the rollers are turning, there may be something in the feed path that you can't see. Go to step 6.
If not, there is probably a feed motor or a gear problem and the printer may require service.
6. If the paper is jamming under the carrier assembly, you may be able to fix it using the manual feed slot.
7. Turn the printer off.
8. Take a #10 envelope and feed it through the left side of the manual feed slot until it comes right through the printer to the back of the exit rollers.
9. Move it up and down first, and then slowly move it over to the right side. If something is stuck under the black guide plate, this may work it loose.IF the problem continues then its the problem with rollers in the printer ,hardware problem ,

Good luck....

Aug 22, 2008 | Lexmark Z715 InkJet Printer

1 Answer

Paper jam


1. Turn the printer off and open the access cover.
2. Look for any obstructions in the paper path and remove them if necessary. (It is possible to move the carrier assembly with the power off.)
3. Turn the printer on, load some paper, and press the Form Feed button. (On the X83, press the Select button.)
4. Watch the paper as it feeds through and try to determine where the jam is occurring.
5. Check to see if all the rollers are turning.

If all the rollers are turning, there may be something in the feed path that you can't see. Go to step 6.
If not, there is probably a feed motor or a gear problem and the printer may require service.
6. If the paper is jamming under the carrier assembly, you may be able to fix it using the manual feed slot.
7. Turn the printer off.
8. Take a #10 envelope and feed it through the left side of the manual feed slot until it comes right through the printer to the back of the exit rollers.
9. Move it up and down first, and then slowly move it over to the right side. If something is stuck under the black guide plate, this may work it loose.

Feb 28, 2008 | IBM Lexmark Z715 InkJet Printer

1 Answer

Lexmark x3350


Feed the paper manually into the printer:
Place a sheet of plain A4 paper in the paper feed tray.
Move the paper support on the left-hand side to the left end of the paper.
Press the paper feed button.
If the paper does not feed, continue with step 2.

Check for any obstructions in the paper feed path:
Disconnect the cables from the back of the printer.
Open the front of the printer and check for anything that may be blocking the paper path.
Close the front lid and remove any paper from the paper feed tray.
Holding the printer in both hands, turn it upside down to see if anything falls out of the paper feed area. (Sometimes objects such as pens, paper clips and so on can fall into the paper feed area and cause blockages.)

Nov 20, 2007 | Lexmark P4350 All-In-One InkJet Printer

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