Question about Televison & Video

1 Answer

Marantz DVD player DV4360 - not reading any DVD disks

My parents have this device for about 1.5 years, but it was operated 3-4 times only!!! Recently I brought some DVD-RW with pictures on it, but device refused to read it. Actually, the device was powered on, the noise of spinning disk got out, but always got "no disk" message. I tried over and over again. I even tried delicately to hit it several times - nothing. I tried another DVD disk - the same result.

After a couple days I tried to resolve the problem once again - I was surprised to find out that the device still reading and playing CD disks (music or video), however not accepts any type of DVD disk (regular or rewritable).

Posted by on

  • 2 more comments 
  • nandhay Dec 31, 2007

    i have the same problem with my apex 3800 it reads no disc but if you eject the dvd and put it back in some time it will load the dvd

  • jlucovich Dec 26, 2008

    My ILO DVD player/recorder, does no read any DVD disks. I ready cleaned lens, they are O.K., motor works .

  • sswkbug Jan 05, 2009

    My iLO DVDR05 DVD Recorder won't bring up the screen to delete the DVD to record on i have used the same DVDS for a long time and now it just brings up No Disk and if i put in other disks it will say that either they are Bad disks or No Disk once in a bluemoon it will read a disk. Is there anything i can do i already cleaned it everything works on it just refuses to get DVD's ready to burn on. No clue why but jsut out of the blue it started acting like this.

  • Anonymous Apr 27, 2009

    Played once, then just keeps saying bad disc or no disc. Cleaned & checked all connections. Problem remains.



1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Top Expert:

    An expert who has finished #1 on the weekly Top 10 Fixya Experts Leaderboard.


    An expert that got 20 achievements.


    An expert that got 10 achievements.

  • Televison & ... Master
  • 75,025 Answers

Faulty laser pickup unit. Check and replace it. Contact any service technician. If you wish to get some details; visit the site linked here. Pull up older posts.

Posted on Apr 07, 2017


6 Suggested Answers

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Good luck!

Posted on Jan 02, 2017


SOURCE: portable dvd doesnt play movies

Try cleaning the lasers lens with an anti static cleaning wipe. I used " nice'n clean" that I had purchased from Walmart to clean my laptop screen. My dvd player started back playing after gently wiping the laser lens.

Posted on Apr 21, 2007

  • 12 Answers

SOURCE: Panasonic DMR-ES15

Just unplug it and let it sit for half an hour. Then try playing the lens cleaner disc, the problem would be fixed....

Posted on Sep 28, 2007

  • 2 Answers

SOURCE: Samsung DVD-4600 DVD/VCR Player

My Smasung DVD/VCR Combo stopped reading DVDs because of a dirty read head. It started by only playing disks sometimes, and progressed to never playing disks. I assumed it was a dirty laser lens so I bought a lens cleaner set. Unfortunately my player wouldn't play the cleaner disk.

So I took it apart and cleaned the laser lens manually with some isopropyl alcohol (the clenser that came with my cleaning disk), and a lens cloth (that came with my glasses). Just open the case (starting with the screws in the back) and remove the snap in cross panel that obscures the lens of the DVD portion. Put a drop of cleanser on the lens and gently wipe it with the cloth.

Oh and by the way, I take no responsibility if you break your own player while following my instructions. My own DVD player was far out of warranty at the time I cracked it open.

Posted on Jan 17, 2008

SOURCE: Dreamcast turned off when there's a disk in it

madarchod band kar de ......from ayush yadav lps lko

Posted on Apr 08, 2008

  • 1 Answer

SOURCE: Invalid disk message sometimes and machine lock up

coby dvd-233 cd wouldn't spin invalid disc is displayed on the tv please help me solve this problem

Posted on Oct 09, 2008

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Every time i play the cd player it jumps back to the radio

Did you check if the DVD disk you are trying to play is actually playable? Mabe the player can't read the disk so reboots to radio. Also, you should try with another DVD disk

If disk is ok, recheck your original setup options, but I'm quite sure that it's some electronic failure of your device. Simply should not make sense some hidden option to play radio wnen you select the DVD player.

So your final optin probably should de take your device to repair service. Look at your original warranty for nearest authorized repair service, even if warranty has expired.

Oct 18, 2015 | Clarion NX501 Navigation system with DVD...

1 Answer

Only says loading when started, does nothing

Hi, your problem is the laser lens, it went sour. This device is coded to read only region 1 disks, when U attempt to read other regions disks it will read them once, 2 or 3 times but then... it will stop reading any disk regardless the region they are. Regions codes were implanted on disks to control piracy, so USA has region 1, Mexico 4, Asia I believe is 3 and so on. There are a total of 6 regions worldwide, U have to get disks matching the region U are from or, better solution... get a multi-region DVD player.

Jun 23, 2009 | TruTech PVS12701 Portable DVD Player

1 Answer

DVD player will not play Disney made movies

I don't know what BOLT is, as I fixed my last DVD player 6 years ago at Sony. I think the Disney Format is Newer than your DVD player can read.

I remember Sony had a $5000.00 when new DVD player that was the first generation of DVD's. We would get them in for repair and the guy would say "My Radio Shack $99.00 plays all my DVD's but this $5K FIVE YEAR OLD unit won't play them....

There was NO fix for the problem. The New DVD's were beyond the capability of the 5 year old unit.

SO.. Is the Disney DVD a Blue Ray Disk? Or a new format that your older DVD can't read?


Apr 26, 2009 | Spectroniq Televison & Video

3 Answers

High school musical dvd player parental control password

ok I have got the manual and for parental options it says

The parental option anebles parents to prevent their children from watching inappropriate material on a dvd. It reads the ratings for programming, then denies access to programmnig if the program's rating meets the limitations you selected. In this case, the user will have to enter a 4 digits security password, then press enter button.

The password in my book is forward button,backward button, forward button, backward button.
tahts the ones with the 2 arrows on.

I hope this helps i need the help line no because my little girls remote does not work with her player.

Dec 30, 2008 | Disney High School Musical DVD Player

1 Answer

My one-year old Marantz CD5001 CD player

these models use the 12.1 philips laser mechanism and it is a very common problem for failing to read discs.
various technics / marantz / philips / cyrus cd players etc also use it and are plagued with the same fault.
it's a 90% chance the laser is dead!
philips realised the unreliability of this laser and uprated it to the identical looking VAM-12.
do not dismiss the spindle motor as these also fail quite alot on this mechanism.

hope this helps.

Dec 20, 2008 | Marantz CD5001 CD Player

1 Answer

MAnual/Reset Parental Control Code

According to the manual, "If you forget the password, you can erase your current password by pressing the number 8 button on the remote four times, thn press the enter button to confirm the setting. PASSWORD: 8888"

A picture of an unlocked lock indicates that Parent Lock is NOT active.

Parent Lock Levels:
1: Kid Safe 5 : PG_R
2: G 6 : R
3: PG 7 : NC _17
4: PG_13 8: Adult

It also says that it takes 3-5 seconds to reset the unit to the factory default. I hope this helps! Karen

Feb 17, 2008 | Durabrand Portable DVD

1 Answer

Zenith DVD Parental Lock

Try power on the player with no disk in the drive. Press "PAUSE" on the remote. Enter "3 1 4 1 5 9" on the remote (the word COdE appears on the display). Enter "0" on the remote (0 = All Regions, 1 = Region 1, 2 = Region 2, etc.) . Press "PAUSE" on the remote. Power the player off and then back on

Feb 17, 2008 | Zenith DVC2200 DVD Player

1 Answer

CD / DVD player not listed as device on Windows Explorer

Try physically removing the player and fire up the laptop. Power down the laptop, replace the player and power back up. If that doesn't help, see if BIOS recognizes it.
If that doesn't work, get back to me.

Nov 09, 2007 | Computers & Internet

1 Answer

Marantz DV-6500 problem

Could be the laser Try cleaning it and if not Try and get it repaired Unless you wan't to buy a new one

Aug 03, 2007 | Marantz DV-6500 IN STOCK DVD Player

Not finding what you are looking for?
Televison & Video Logo

Related Topics:

197 people viewed this question

Ask a Question

Usually answered in minutes!

Top Televison & Video Experts

The Knight
The Knight

Level 3 Expert

75017 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17130 Answers

Cindy Wells

Level 3 Expert

5301 Answers

Are you a Televison and Video Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides