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Marantz DVD player DV4360 - not reading any DVD disks

My parents have this device for about 1.5 years, but it was operated 3-4 times only!!! Recently I brought some DVD-RW with pictures on it, but device refused to read it. Actually, the device was powered on, the noise of spinning disk got out, but always got "no disk" message. I tried over and over again. I even tried delicately to hit it several times - nothing. I tried another DVD disk - the same result.

After a couple days I tried to resolve the problem once again - I was surprised to find out that the device still reading and playing CD disks (music or video), however not accepts any type of DVD disk (regular or rewritable).

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6 Suggested Answers

SOURCE: portable dvd doesnt play movies

Try cleaning the lasers lens with an anti static cleaning wipe. I used " nice'n clean" that I had purchased from Walmart to clean my laptop screen. My dvd player started back playing after gently wiping the laser lens.

Posted on Apr 21, 2007

  • 12 Answers

SOURCE: Panasonic DMR-ES15

Just unplug it and let it sit for half an hour. Then try playing the lens cleaner disc, the problem would be fixed....

Posted on Sep 28, 2007

  • 2 Answers

SOURCE: Samsung DVD-4600 DVD/VCR Player

My Smasung DVD/VCR Combo stopped reading DVDs because of a dirty read head. It started by only playing disks sometimes, and progressed to never playing disks. I assumed it was a dirty laser lens so I bought a lens cleaner set. Unfortunately my player wouldn't play the cleaner disk.

So I took it apart and cleaned the laser lens manually with some isopropyl alcohol (the clenser that came with my cleaning disk), and a lens cloth (that came with my glasses). Just open the case (starting with the screws in the back) and remove the snap in cross panel that obscures the lens of the DVD portion. Put a drop of cleanser on the lens and gently wipe it with the cloth.

Oh and by the way, I take no responsibility if you break your own player while following my instructions. My own DVD player was far out of warranty at the time I cracked it open.

Posted on Jan 17, 2008

  • 1 Answer

SOURCE: Invalid disk message sometimes and machine lock up

coby dvd-233 cd wouldn't spin invalid disc is displayed on the tv please help me solve this problem

Posted on Oct 09, 2008

  • 2992 Answers

SOURCE: Sony CD/DVD Player DVP-NS50P not playing my avi files DVD+RW

You need to convert avi files to dvd format before burning, otherwise the player won't recognize them. Google "avi to dvd" and you'll find a number of free or pay programs that will do the conversion for you.

Posted on Nov 19, 2008

  • 1 Answer

SOURCE: Samsung DVD-R128 recorder will not

i have purchased dvd box set of day 7 of 24,but dvd player needs parental restriction password! dvd plays fine on my computer.

Posted on Mar 10, 2010

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How to fix marantz dv6200 when all CDs give "disk error"?

DVD CD players have two lines of print to read normally the DVD line goes first . You need to have the head cleaned try a disc cleaner if no good get the heads pro cleaned

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My recorder sopped working while in RAM recording operation.

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Dec 29, 2011 | Panasonic DMRES15 DVD Recorder

1 Answer

How do I reset the parental control password on a govideo dvd player?

Parental Control
Blocks playback of rated DVDs based on
their content. Not all discs are rated.

1. In DVD Stop mode, press SETUP.
2. Select Others > Parental.
3. Select the desired Parental Control
rating from "1 Kids" to "8 Adult", then
press ENTER.
4. Enter your password using the 0-9
keys, then press ENTER.
• The factory default password is
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this will always work.

Changes the Parental Control password.
1. In DVD Stop mode, press SETUP.
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3. Enter your old password using the 0-9
4. Enter your new password.
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Mar 05, 2011 | GoVideo DV2150 DVD Player/VCR

1 Answer

Mitsubishi DD-4030 DVD not engaging. Disk Error,

This could be one of three things

1. Dirty reader head:- If you not got one, ge a DVD lens cleaner run it 3 or 4 times see what happens

2. Maybe needs re setting, rather like a PC, unplug, disconect ALL leads leave over night and re connect see, this worked for a friend of mine recently.

3. The reader that locks onto the digital date is corrupt.....time to buy a new one !!

More expensive to repair than replace

Feb 12, 2010 | Mitsubishi DD-4030 DVD Player

1 Answer

Only says loading when started, does nothing

Hi, your problem is the laser lens, it went sour. This device is coded to read only region 1 disks, when U attempt to read other regions disks it will read them once, 2 or 3 times but then... it will stop reading any disk regardless the region they are. Regions codes were implanted on disks to control piracy, so USA has region 1, Mexico 4, Asia I believe is 3 and so on. There are a total of 6 regions worldwide, U have to get disks matching the region U are from or, better solution... get a multi-region DVD player.

Jun 23, 2009 | TruTech PVS12701 Portable DVD Player

1 Answer

DVD player will not play Disney made movies

I don't know what BOLT is, as I fixed my last DVD player 6 years ago at Sony. I think the Disney Format is Newer than your DVD player can read.

I remember Sony had a $5000.00 when new DVD player that was the first generation of DVD's. We would get them in for repair and the guy would say "My Radio Shack $99.00 plays all my DVD's but this $5K FIVE YEAR OLD unit won't play them....

There was NO fix for the problem. The New DVD's were beyond the capability of the 5 year old unit.

SO.. Is the Disney DVD a Blue Ray Disk? Or a new format that your older DVD can't read?


Apr 26, 2009 | Spectroniq DVD & Blu-Ray Players

1 Answer

MAnual/Reset Parental Control Code

According to the manual, "If you forget the password, you can erase your current password by pressing the number 8 button on the remote four times, thn press the enter button to confirm the setting. PASSWORD: 8888"

A picture of an unlocked lock indicates that Parent Lock is NOT active.

Parent Lock Levels:
1: Kid Safe 5 : PG_R
2: G 6 : R
3: PG 7 : NC _17
4: PG_13 8: Adult

It also says that it takes 3-5 seconds to reset the unit to the factory default. I hope this helps! Karen

Feb 17, 2008 | Durabrand Portable DVD

1 Answer

Zenith DVD Parental Lock

Try power on the player with no disk in the drive. Press "PAUSE" on the remote. Enter "3 1 4 1 5 9" on the remote (the word COdE appears on the display). Enter "0" on the remote (0 = All Regions, 1 = Region 1, 2 = Region 2, etc.) . Press "PAUSE" on the remote. Power the player off and then back on

Feb 17, 2008 | Zenith DVC2200 DVD Player

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Marantz DV-6500 problem

Could be the laser Try cleaning it and if not Try and get it repaired Unless you wan't to buy a new one

Aug 03, 2007 | Marantz DV-6500 IN STOCK DVD Player

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