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Officejet 7210 puts odd sized print jobs on hold

Hi, I have an Officejet 7210 All in one and I'm trying to print on a custom paper size. I have created a document in Photoshop and then created a custom paper size to fit. I select the paper size and click print, but it puts the job on 'hold'. I tested printing on normal A4 and that's fine.
FYI: Paper size 10cm x 15cm (landscape)
Any ideas?
Cheers

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Check to see if there is a custom size option on the page setup on the print job. that might work.

Posted on Jul 31, 2009

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