Question about Creative Labs ZEN V Plus MP3 Player

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Creative Zen V Plus won't sync with Windows Media Player 11. I plug it in, a windows pops up that says "WMP has encountered a problem and needs to close", but if I move the window aside WMP works just fine. I then click sync, but it just says "Preparing to sync..." without doing anything, then WMP says my Creative Zen V Plus is acting slowly, but it runs fine. Help!

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  • 6 Answers

You could try using creative's software.
I know it's not very good, but it works.

Posted on Aug 21, 2009

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1 Answer

My zen V plus has stopped working after some computer problems


go to Creative webiste and download the software for the Zen, then restore your zen with new software.
Here is a link to the Creative website:
http://www.creative.com/products/mp3/

Jun 17, 2009 | Creative Labs ZEN V Plus MP3 Player

1 Answer

I plugged my Creative Zen into my computer and it wont show up on my media player


found this hope it works
posted on Feb 25, 2009 abeales
If you have windows set to do automatic updates, you most likely had a windows update installed that caused this conflict with Win Media Player 11. No fix has been posted by Microsoft yet, so the only workaround is to Uninstall/Rollback Windows Media Player 11. Goto <Control Panel<Add/Remove Programs and remove Windows Media Player 11. Follow prompts, restart computer when prompted to. Also uninstall Windows Media Player 11 Runtime application following same procedure above.
This will roll your Windows Media Player back to version 10 or 9, whichever you had installed prior to version 11. You will need to re-configure Windows Media Player again.

Your Zen should now be recognized by WMP and Creative software. You probably need to upgrade your firmware at this point, follow the instructions on upgrading your firmware, and you should be good to go.

This is a windows problem, not a creative problem. Dont blame Creative for the screwed up hotfixes that Microsoft puts out on a regular basi

May 09, 2009 | Creative Labs ZEN V Plus MP3 Player

2 Answers

Zen v plus not recognized by media explorer


uninstall the driver and reinstall it by plugging the player back in.

Mar 28, 2009 | Creative Labs ZEN V Plus MP3 Player

1 Answer

Software want work for creative ZEN with windows 2000 Pro..


The problem is with a conflict with Windows Media Player 11. Uninstall WMP 11 and roll back to 10 ..restart and your Zen should work fine.

Jan 12, 2009 | Creative Labs ZEN V Plus MP3 Player

1 Answer

I just buy creative zen stone 1gb


Hey Sheikhea!

You won't need to download or install any programs if you have Windows Media Player on your computer. You can use other programs but WMP is probably the easiest!

  1. Plug in your MP3 player using the USB cord (should be in box)
  2. Open WMP
  3. (If your songs are already in Library skip this step). Click "File" (top left hand corner) then "Add to Library..." Click "OK" WMP will now find all music on your computer and add it to Library.
  4. If the internet is connected WMP will attempt to find song info such as title, artist, album etc. Otherwise right click on song and click "Edit"
  5. Click on "Sync" tab (top of player). A sidebar should appear with "Creative zen.. etc" written on the top.
  6. Drag songs into sidebar.
  7. Click "Start Sync"
  8. The songs will now download onto your MP3 player.
To organise your files into folders etc. go to "My Computer" then "Creative Zen etc" then "Music" and create folders (right click "create folder") copy, paste, and drag your songs in folders as you like.

You can now unplug you MP3 player and turn it on!

Please reply so I can know if this information was helpful or not and can help you further.

Happy MP3ing!

From Kat

Aug 02, 2008 | Creative Labs Zen Stone Plus MP3 Player

1 Answer

C cover art does not transfer to my zen vision m, only the music tracks transfer


A few possibilities. Go to http://193.95.171.83/SRVS/CGI-BIN/WEBCGI.EXE/,/?St=224,E=0000000000373151655,K=1742,Sxi=15,Case=obj(8179),Kb=ww_english_add,VARSET=ws:http://us.creative.com/

for more details

Creative ZEN players do not currently support album art from Rhapsody version 4.0.
Album art is either embedded in a track, or exists as a thumbnail image in a separate file, allowing one album art file to be associated with an album. Currently, Rhapsody only supports album art embedded in the track. Future versions of Rhapsody are expected to support thumbnail versions.
Creative Media Explorer or Windows Media Player 10 or 11 can be used to transfer music purchased from Rhapsody to a player with album art included.

Album Art is supported by Creative ZEN, Creative ZEN V Plus, ZEN V, Vision:M and ZEN Vision players.
The ZEN Vision (PF1150) requires a firmware update for Album Art. You can download the updated firmware:
If you experience any difficulty transferring Album Art with Windows Media Player 10 or 11, to ZEN Vision:M, delete WMPInfo.xml (see below), and then transfer the tracks again.

-Tha Mp3 Doctor

Apr 18, 2008 | Creative Labs ZEN Vision:M Digital Media...

3 Answers

No license to play/sync license from PC - Zen Creative V Plus


Start up Window Media player on your computer. Plug your Zen device into the computer. Wait until you see it listing in WMP. Unplug the Zen and see if you can play the songs.
The licenses on the device should be updated by WMP when you plug in the device

Mar 17, 2008 | Creative Labs ZEN V Plus MP3 Player

3 Answers

Zen Touch mp3 player isn't able to play tracks in windows media player 11


im not sure but i think you have to create the playlist first then transfer to mp3

Feb 20, 2008 | Creative Labs Zen Touch MP3 Player

1 Answer

Problem with Zen nano


· 1. remove all creative software from your pc (do this from start menu/settings/control panel/add or remove programs)
2. Uninstall Windows Media Player 11 and Windows Media Player 11 runtime. This will rollback the pc to an earlier version of WMP.
3. Download the latest version of the zen driver from this location:
http://us.creative.com/support/downl...ame=Windows+XP
4. Make sure the zen is not connected to the pc and install run the exe file to install the software on your pc. at some point, the install will tell you that the unit is not connected. Connect the unit to proceed. it will also notify you that you are replacing an existing software, or something to that effect. I accepted or said OK to this popup. Once the firmware is installed, my started to work fine. You can now reinstall WMP from microsoft website. Hope this works for you.

you might want to verify that your new player has the latest firmware available, as this might address the unresponsive-button issue you're having. Firmware updates are surprisingly easy - you just download the firmware file from Creative's website, plug in your player, and double-click the downloaded file. It's that easy.

All else failes download the recovery tool from creatives website.

Jan 07, 2008 | Creative Labs Zen Nano Plus MP3 Player

5 Answers

Confused!!!!


there might still be hope. If you downloaded firmware version 2.11.01 it will not be recognized by creative organizer; you will need to install plugins to make creative organizer recognize it again. Go to www.creative.com/support --> downloads and follow the links to download the plugins. There are 1 or 2 to download. Do you have windows media player 10? If so then the zen should be recognized in wmp 10 and you can download songs that way. If you have windows media player 11, you will need to roll back to windows media player 10 for it to be recognized. NOTE: if you don't use windows media player to sync songs, then just ignore everything I said about it.

Sep 16, 2007 | Creative Labs Zen Touch MP3 Player

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