Question about HP LaserJet 2840 All-In-One Printer

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Scanner 5 error - turn off / turn on Scanner 8 error - turn off / turn on Scanner 2 error - turn off / turn on

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  • Anonymous Mar 26, 2014

    hp scanner error 8 turn off

  • Anonymous Mar 26, 2014

    Scanner 8 error - turn off / turn on

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  • 108 Answers

The laser assembly or main board might have an issue.

Posted on Jul 31, 2009

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Hpm1522nf - scanner error 8


Replace Optical Scanner Assembly(CCD).. Some technical knolwdge required to replace this part.. See the part:
1_8_2013_6_48_09_pm.jpg

Jan 08, 2013 | HP LaserJet M1522nf Multifunction Printer...

Tip

What is a Scanner Error 5 Hewlett Packard M1522nf



prefab.jpg
"Scanner Error 5 or Error 8"

Hewlett Packard Laserjet M1522

The Copier Scanner is failing to initialize or find home position. The printer will have to have the Scanner replaced by an Authorized Hewlett Packard repair facility. The printer may at times "freeze" or "hang".


Contact Hewlett Packard for possible Warranty repair. See Link Below

http://welcome.hp.com/country/ca/en/contact/phone_assist.html


Parts Required as follows:

Formatter CC396-60001 M1522N Printer
Formatter CC368-60001 M1522NF Printer
Scanner/Flatbed CB534-67903


on Feb 04, 2011 | HEWLETT-PACKARD Hewlett Packard 53A...

1 Answer

2820 error 2


Kevin_Trenow is correct with his solution to the HP colour Laserjet 2820 error code 5 problem - Thank you.

The symptoms are that the machine turns on but after initial movement of the lighted up scanner, there is a disturbing ratcheting noise as if the scanner is trying to move but can't. The machine comes up with error 5 and suggests turning off and on again - this is a waste of time.

1. The top document feeder is released by detaching the multiplug and simply (carefully) removing the whole section.

2. This allows the removal of 8(?) screws from the second layer which contains the glass platform. The screw heads were removed using a star drive, labelled CR-V T10. (Buy Draper 31 piece Precision Screwdriver and Bit set; part no. PSS31)

3. Carefully lever off the grey surround with button labels on it - probably between 6 and 8 clips attach it.

4. Now lift/gently lever off the glass containing layer.

5. Use a spectacle wipe or erquivalent to wipe the glass over the white strip (This is the problem - the scanner light needs feedback from the white strip to end up in the correct position - the 'ratcheting noise is caused as the stepper motor continually moves the head to find the feedback point)
NB. The glass above the white strip will look perfectly clean - looks can deceive!

6. Replace the glass containing layer, ensuring it is clipped in - don't screw up yet in case more cleaning is required

7. Turn on and the scanner light should end up in the required position.

8. Replace screws, replace lid, push on grey panel and you should have a fully working machine for the price of a spectacle wipe.

Mar 13, 2012 | HP LaserJet 2820 Printer

3 Answers

HP Laserjet M2727nf Mfp Printer Scanner Error 8


The HP M2727 has a known issue with the scanner error 8 and bad formatters. HP has extended the warranties on this product. I suggest you contact them directly and they will most likely exchange the unit.

Nov 08, 2011 | HP Laserjet M2727nf Multifunction Printer

1 Answer

Scanner error 5 and 8


If you keep getting scanner errors you are probably going to have to get the scanner/copier assembly replaced.
Get a tech to look at it.
I don't suppose you have a warranty that is active on this printer.

Oct 15, 2011 | HP Laserjet M2727nf Multifunction Printer

1 Answer

Its showing scanner error 8 and 5


Hello, this indicates aproblem with the copier scanner assembly.

For more information follow the posted link.

Scanner Error 5 CLICKHERE

Feb 15, 2011 | HP LaserJet M1522nf Multifunction Printer...

1 Answer

HP-2727mfp scanner error problem


HPM2727mfp - Scanner Error 5 - Scanner Error 8


These errors indicate a problem with the flatbed scanner assembly. The flatbed is no longer able to initialize or find home position. The scanner may move back and forth continually and the light flicker at a high rate of speed. The flatbed scanner will need to be serviced/changed. The part required is CB532-67905

M2727SCANNER


Please contact your local Hewlett Packard Repair Center.

HPPARTNERLOCATOR


I hope this has been of assistance. prefab_17.jpg

Jan 02, 2011 | HP Laserjet M2727nf Multifunction Printer

1 Answer

"scanner error 5 turn of then on" reads on the display screen


Sorry but I have a bad news. Scanner error 5 or 8 means that the scanner lamp is not able to move and if it does it cannot go all the way. The printer need service, probably a new scanner. The repair might be too complicated and expensive (over $250) I suggest to get a new one. HP can provide a deal to recycle the unit and give you a credit, maybe not a lot but its something.

Aug 30, 2010 | HP LaserJet 2840 Printer

2 Answers

My M2727nf doesn't coppy or scan. message displays " error 5 Turn off and turn on." After turning off and on, it keeps displaying the same message.


Hi this is def a hardware failure:

Try doing a nvram
Try doing a hard or reset or nvram:
1. Turn the printer off
2. Hold down the right arrow and the cancel button
3. Reboot the printer while holding the buttons and hold until permanent storage is displayed. Let go of the buttons and wait for the ready message on the display.

if this does not work, have it serviced they will need to replace the formatter board as well as the scanner assembly.

If within 2 years from the purchase date contact HP and request for a case number the printer has a service note for a scanner error 5 or 8.

Al
Eliteprintersolutions@gmail.com

Oct 10, 2009 | HP Laserjet M2727nf Multifunction Printer

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