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The brew group to my Vienna Deluxe is out of sync. I cannot get it to fit into the machine and then add the dump box for the grains. They do not fit. I do not want to force the brew group into place. Please help.

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Problem: Brew group is out of sync. Brew group insertion. Brew group alignment.

Answer: Common to all Saeco superautomatics. After removing and cleaning the brew group, it will get onto the supports but will not lock into place as the gear is not aligned. With the brew group on a clean, well lit table, use a pair of chopsticks and a friend to assist. There is a small lever arm on each side that is accessible from the outside of the brew group. As the carriage slides down towards the correct position, the arms are seen 1" above the drive gear and towards the handle side of the brew group. Gently push in the lever so it slides inside of the locking bar. Both sides need to get pushed in at the same time so it helps to have a friend hold the brew group and push in one side while you pull down on the carriage and push in the other lever. The chopsticks insert into the half-moon on each side above the locking mechanism.

Posted on Aug 15, 2010

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Dont force it there a arrow point where the unit shoulb be its on the brew group check it out let me now

Posted on Jul 31, 2009

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Posted on Jan 02, 2017

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Saeco veinna deluxe coffee machine. i took the


If the light is still then means that either the water tank is empty or the bean hopper is empty.
If the light is blinking then the Dump box, brew group, or drip tray not properly positioned or service door not closed.
So you can make a very good visual check one by one if they are in right position.
Good luck.

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It could be the grind on the coffee or the red group o-ring and the 2 o-rings on the white plastic valve need to be replaced.

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If you have the box the machine came in there is a key that kinda looks like a wine opener, use that to set the little arrow on the brew unit to the "N" letter, then the unit will fit into the machine.

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Clean the ball and valve assembly located in the Brew Group. It ocassionally gets "dirty" and needs cleaning. Be careful you don't lose the glass ball which is very small. Use a q-tip or small wire for cleaning the tubular area.

Sep 18, 2008 | Saeco Vienna Espresso Machine

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Brew group/dump box


Hi,

If you open the door, start the machine, take a screwdriver in the hole lokated in the left lower side and a other in the hole lokated in the right top corner. Now should the machine do her selftest and go back to start positions.

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The brew group is out of place.
--> --> The brew group cannot be taken out.
--> --> Turn on the machine and close the service door. The brew group will automatically go back into place.
The brew group is out of place.
--> --> The brew group cannot be taken out.
--> --> Turn on the machine and close the service door. The brew group will automatically go back into place.
The brew group is out of place -Turn on the machine and close the service door. The brew group will automatically go back into place.

May 07, 2008 | Saeco Vienna Deluxe

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Dump box and brew group stuck


sounds like you inserted the brew group wrong.
if stuck it can be sometimes a hassle to get it out.
ok try these options.
Turn on ,off and on again see if that straightens the brew group out. If not open the door and try to push the knob of the brew group, push it inward and than pull it out . Make sure you try it first with power off. If this does not work pull on the moment you power the machine on.
Let me know what happens. We'll fix it

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1 Answer

Water in dump box


You have more than one problem.
You need to order a new filter since, if it is stripped, you cannot use it. The water in the dump box is caused either by that filter not being clean and not allowing the water to pass, thus dumping it into your dump box(the usual case), or a worn or failed O ring.
The other problem, the brew group not working, could be caused by any number of issues and would need more information. You may simply have not put it back on properly or got the timing sequence off.

Mar 14, 2008 | Saeco Vienna De Luxe Espresso Machine

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Leave the dump box out. Use a spoon to hit the switch where the dump box would normally hit. Hold the switch until the flap is no longer in the way then replace the dump box.

Espresso Machine Service
www.cerinicoffee.com

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