Question about Palm Z22 Handheld

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The touch screen stopped responding. Worked well all day yesterday but this morning quit working.

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Perform hard reset. Turn unit off. Press soft reset and turn unit on at same time

Posted on Aug 01, 2009

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Hi Tony 453. I had many strange glitches occur with my Z22. The touchscreen is much more sensitive than you would imagine, and gradually warps. If the top layer of plastic on the screen ever warps enough to touch the bottom glass layer, it is shorted and will not work. If the battery is getting near the end of its life, never fully charging, and loosing its charge rapidly, it can cause the logic circuits to get into strange modes that hand and do strange things. I had all these problems of the years. My discussion is at my website kidbots.com/WEBADD/Z22_PALM_PILOT/Z22_PALM_PILOT.html and you might pick up some valuable information by taking a look. Generally, no matter what happens, the DATA information is remarkably safe, and fixing the screen and battery problems should NOT require a HARD RESET that destroys all the data. It is imperative to have a hard cover protecting the screen at all times.
Good luck. Robin Dusty Graves
Z22 PALM PILOT The touch screen stopped responding. - 05480c05-90ae-442d-bbe1-1e1871f32f04.jpg c5d64665-83e0-4006-b92d-f1b32cc7f8c2.jpg

Posted on Sep 14, 2014

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Posted on Jan 02, 2017

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This is a common problem with many touch screen phones. There are about three reasons this can happen that I know of:

1. Hardware issue. Needs to go in for repair. Hopefully under warranty still.

2. Needs to be re-flashed with the OEM ROM. This is not likely, since you've already Hard Reset, but worth a try.

3. The EASIEST and FIRST thing to check is to run a 'business card' around the edge of the screen between the case and screen. Dirt or other objects can easily get wedged into that area and hold the screen pressed down. This would prevent a press from any other area of the screen. Also, a screen protector that has shifted might cause this. Hopefully this is it, as it's a simple fix!

Good luck!

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