Question about Audio Players & Recorders

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Bought new computer and moved my saved music from my old XP format to the new computer's Vista platform. Cannot download music saved to my music folder onto my Zen Micro. Bought my Zen Micro in 2004. Would like to keep it and not have to buy a new one if possible.

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  • pzander Jul 31, 2009

    I moved/saved them to the default Windows directory. I just checked and most of the music files are MP3 Format Sound (.mp3) and a few M4P File (.m4p).

  • pzander Jul 31, 2009

    When I plug the Zen Micro into the computer (using the usb cable) I get a message telling me that Windows needs to install driver software for my CZM. I choose to download, then it asks me to install the CD that came with the CZM, I do. The message returned is that Windows cannot install the software and to check on the CZM website for a download. When I try and download from the website, I get a timed out message. The website is us.creative.com

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  • Master
  • 13,433 Answers

Hi

do you know what kind of format the files are in? WMV? windows media player?

Maybe we should do a remote support session (I could see the screen and move the mouse) to figure out whats wrong?

if you wish, we can do a session open http://ekse.pp.fi

Posted on Jul 31, 2009

  • 1 more comment 
  • Ekse Jul 31, 2009

    so your unable to copy music into the player? what happens when you try to copy the files? what program are you using? is the mp3 player detected by windows?


    Do you see the player as a removeable storage device in your my computer or "computer"? Can you copy the files into the player?




  • Ekse Jul 31, 2009

    I see, the disc probably has drivers for XP. I will see if I can find you something for Vista.

  • Ekse Jul 31, 2009

    Hi again,

    here you go
    http://support.creative.com/Products/Pro...

    you will find all related software from the page. Hopefully the page will open in english.

    I don't see any special drivers for windows vista there.


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