Question about Kenmore 62702 Microwave Oven

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Faulty Controls Some of the buttons on the control panel don't work very well. The buttons that have been used a lot are hard to get it to work or won't work at all. For example, the start button will only work when pushed really hard and in just the right place.

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Sounds like the keypad is worn out and if you could post your full model we can give you more targeted help.

We repair these units nationwide and the cost should be $39.95 plus the keypad's part cost. Once we get your model number we can be more specific.

We'll also be happy to give you specific details so you or a friend can safely disassemble and send it in for service.

Posted on Nov 25, 2007

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Posted on Jan 02, 2017

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In oven the start button is not working


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Main Control Board If the microwave buttons don't work the main control board is most likely defective and will need to be replaced.

Main Control Board If the microwave buttons don't work the main control board is most likely defective and will need to be replaced.

Main Control Board If the microwave buttons don't work the main control board is most likely defective and will need to be replaced.

Touchpad and Control Panel If the microwave buttons don't work the touchpad and control panel assembly are probably defective.


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My microwave keypad wont work the light is on and the reading says please touch clock and set time of dry


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Touchpad and Control Panel If the microwave buttons don't work the touchpad and control panel assembly are probably defective.

Touchpad If the microwave buttons don't work the touchpad might be at fault. Generally speaking, if the display is working and some of the buttons respond correctly but some don't, the problem is with the touchpad.
ser Control and Display Board If the microwave buttons don't work the main control board is most likely defective and will need to be replaced.

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I have GE JVM1540DN1BB microwawe. It beeps all the time and says "keypad sorted" and service needed. The beep sound is annoying and it beeps every 30 seconds


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Touchpad and Control Panel If the microwave buttons don't work the touchpad and control panel assembly are probably defective
Touchpad If the microwave buttons don't work the touchpad might be at fault. Generally speaking, if the display is working and some of the buttons respond correctly but some don't, the problem is with the touchpad.
User Control and Display Board If the microwave buttons don't work the main control board is most likely defective and will need to be replaced.

Main Control Board If the microwave buttons don't work the main control board is most likely defective and will need to be replaced.

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Touchpad and Control Panel If the microwave buttons don't work the touchpad and control panel assembly are probably defective.

Touchpad If the microwave buttons don't work the touchpad might be at fault. Generally speaking, if the display is working and some of the buttons respond correctly but some don't, the problem is with the touchpad.

User Control and Display Board If the microwave buttons don't work the main control board is most likely defective and will need to be replaced.

Main Control Board If the microwave buttons don't work the main control board is most likely defective and will need to be replaced.

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1 Answer

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Without your brand and model number, it's hard to give specific guidance, but when a microwave won't start, the first suspect is a bad door switch or door switch mount. See this file.

You mentioned that you clean the touch panel. I hope that a cleaning spray was not sprayed directly on the controls or on the oven. That's a big killer of controls.

You can find links to helpful exploded view diagrams and part ordering help here.

I recommend that you bookmark that link to your favorites.


Contract us if you need more free advice.

Jan 31, 2010 | Sharp R-120D Microwave Oven

1 Answer

The start button on the panel does not work.


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My micorwave


Hi and welcome to FixYa,

Your described problem indicates that the logic circuitry in the main controller board is faulty. Since the logic circuitry is integral to the board, it would require an assembly replacement. On most brands/models, the main controller board is directly behind the display panel. In some instances, it could be a stuck key/button hence the logic would not reset.

Good luck and thank you for using FixYa.

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