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Well you need to install the driver/software of your player into computer, install them from the cd comes with your player. If you don't have the cd then please follow the below link to download the driver/software -
Please ensure that all drivers are installed. Check in device manager.
Right click on my computer and select properties. Then select the hardware tab and device manager in that section. If any drivers are not installed properly they will appear with a yellow exclamation mark. Reinstall these.
If all drivers are installed correctly check the contacts on the phone as sometimes the tend to get dirty and block the signal. also check if cable is faulty.
There are two connection settings in USB: MTP and MSC. For some reason MTP is the default, but it doesn't connect properly on all computers. Select MSC and plug the player in again, the computer will recognize sansa e250 but not show the driver just yet. It is installing recognition software (just basic drivers - nothing heavy) and it doesnt tell you what its doing until its complete. WAIT FOR IT. Once it is complete you will see both the sansa e250 and the removable memory slot in your "my computer" now you're good to go.
I would suggest that first you make sure that your computer is updated with Service Pack 2 or 3, DirectX9 or higher, and Windows Media Player 10 or higher. To do this, I went to Start -- Control Panel -- Windows Update. Then downloaded and installed all updates as required.
Secondly, I downloaded the codec for the portable device. To do this I pluged the MP3 Player into the USB port (still not recognised), went to Start -- Control Panel -- Printers and Other Hardware -- Add Hardware and this prompted the Hardware wizard. Clicked "Next" and selected YP-U3 from the list. Then selected "Install Automatically" and Voila! The codec was downloaded and the portable was recognised.
Install and run Device Manager from the product CD.
Select the repair option, and follow the on-screen prompts.
NOTE: ALL FILES LOADED ON TO THE PLAYER WILL BE LOST.
If this doesn't work then it may be that the hard disk is faulty. There is an easy way to find out. The following procedure allows the player to connect to the PC as a removable drive. If the Pc reads the drive, then the drive is ok.
Connect the HDD1630 to the mains adaptor and the PC.
Before the computer has a chance to recognise the player, press "Power" and "Vol +" to reset the player.
As soon as the player resets (screen goes blank) press and hold "Vol -" until the PC recognises the player as a removable drive.
Try to access the player through "My Computer" as you would the main hard disk.
CLICKING HARD DISK is usually a sign of a problem with the hard disk. If this is the case it will have to be replaced.
The HDD16X0 series use a standard 6Gb Microdrive which are readily available, and much cheaper than the official Philips replacement. The new drive would need to be "Repaired" using the Philips Device Manager.
Make sure that you have installed the software the the mp3 player came with and that you have powered on the mp3 player once it is connected.
If you want the Sansa e250 to show up in "My Computer" under removable devices, go to the main menu of the player software and go to Settings/USB Modes/ and change the mode to MSC (Mass Storage Class).
Hope that helps.