Question about Symantec Norton Internet Security 2009
After installing Norton Antivirus Toshiba laptop with Windows XP Pro crashes with Blue Screen Error BAD_POOL_ERROR after inserting a CD-RW disc in the DVD drive. Works OK with CD-R discs.
Norton Support removed Norton Antivirus and I can read/write CD-RW discs again. Then they reinstalled Norton Antivirus and the problem returned. After 4 hours on Chat to Norton Support they told me to go to Microsoft because chkdsk on C: drive showed some errors. Then they cut me off. I have no faith in their support and have requested a refund.
Will look for different Antivirus software but hope others take heed of this issue before going down the same path.
THIS is a very faulty anti-virus...so ...if yo want all to be the same ...just reinstall the operating system ...rebuild the drivers and programs ...to be sure that you get rid of all the features from that anti-virus...I recomand to use a free AVG8.5..its reliable and easy to use.. and free I have never had any problems with it ...
Posted on Jul 31, 2009
I think everyone should file a complaint with Better Business Bureau about Norton 2009 antivirus software. This is the first time I ever had problems with Norton products. I even had a techie try to fix it - Didnt work. "Claims I had a virus and to call an 800 number to get it removed for a fee". That's ridiculous! I paid $$ for a piece of software that is ****!!! I had nothing but problems ever since I bought this garbage - to include the "blue screen of death"Constantly crashing!!. How do I Know - it happens on virgin computers too that have never been on the net.
Never had any problems until it was loaded on the computer!!
I have spoken to MANY people and they all had the same/similar problem.
Norton should either refund the money or give us compensation like a free 2010 antivirus.
As a result I will NEVER BUY NORTON PRODUCTS - neither will many of my friends/associates!!
If this keeps happening maybe it's time to file a class action lawsuit.
Posted on Nov 22, 2009
a 6ya expert can help you resolve that issue over the phone in a minute or two.
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Posted on Jan 02, 2017
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