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Beverly McDowell Posted on Mar 04, 2018
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Tv is stuck on "select a TV mode setting. I'm using my cable remote for both TV and cable. As tv remote is lost. I can't get past this screen no matter what I do. I would love some advice!!

Lost remote for Apex tv. Now my tv is available to use through my cable remote. But the tv screen is stuck at the (I would guess original set up mode) I am stuck choosing between "Is this a home tv or is this a retail for store use?" I can't get past this screen with my remote. Ugh!! Help!

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Dariusz Zalewski

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  • Televison & ... Master 1,095 Answers
  • Posted on Mar 04, 2018
Dariusz Zalewski
Televison & ... Master
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Joined: Mar 11, 2016
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Buttons on TV should let you manually pass through settings

Testimonial: "No it's stuck in the "choose home or retail" mode. Tv keys nor remote to my cable box which is set to control the tv will work. Never have I had a tv where set up makes you choose between the two. Getting really irritated."

  • 5 more comments 
  • Dariusz Zalewski
    Dariusz Zalewski Mar 06, 2018

    What iw exact model of the tv?

  • Beverly McDowell
    Beverly McDowell Mar 09, 2018

    LE3245M. This is driving me nuts. I do have a TV in living area. But, I am very sick so I will be spending a lot of time in my bed. I was given this tv by my daughter and she had n problems with it until they lost the remote during moving. I've tried to find an Apex original remote through Amazon to no avail. I've never had a tv stuck in retail or home selection. I would think after setting the TV up thru my cable box that would have worked with the cable remote. Nothing works trying to use the TV buttons at all. With cable remote I can only choose home or retail mode. That's where it stops. It will not accept Enter or select. Just stays on the same screen. I really appreciate your help with this..thank you.

  • Dariusz Zalewski
    Dariusz Zalewski Mar 10, 2018

    Unfortunately I don't have manual for that TV and I don't know how many buttons are on it. I would assume as usually: power, menu,vol up, vol down, channel up, channel down. I would try to press menu, after that use Vol up and see if color of choices changing color. If not wait and try again menu and channel up. Once you find combination when you be able to highlight either retail or home,use one of unused buttons or menu button to select it.
    BTW there are some apex TV remotes for sale on amazon

  • Beverly McDowell
    Beverly McDowell Mar 10, 2018

    Yes I have tried those. It has menu and also input but not a thing happens. I have e-mailed the company tonight as I cannot find a remote on Amazon, Sears or any replacement places. I hope that writing the company gets me somewhere! Thank you for your help also. I can usually work through anything myself one way or another so this is particularly getting on my nerves. lol

  • Beverly McDowell
    Beverly McDowell Mar 10, 2018

    I am unable to get to any other screen through menu...or any other means. Just the same pick home or retail mode. Ugh!

  • Dariusz Zalewski
    Dariusz Zalewski Mar 10, 2018

    One more thing o would try. Press and hold menu and press power or turn off TV press and hold menu while powering on tv

  • Dariusz Zalewski
    Dariusz Zalewski Mar 10, 2018

    http://www.emtcompany.com/apex-le3245m-r...

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4 Related Answers

Anonymous

  • 1 Answer
  • Posted on Nov 10, 2007

SOURCE: TV (Model DS27510) is stuck on Video2 setting, unable to change!!

Ours is doing the same thing except on Video 1. I called Sanyo customer service and they said I need the original remote. They were willing to sell me one for $20. Here is what I did instead. I used a cable box and hooked the cable in to it. Then I took the type of cables that will hook into my video 1 slot and plugged them in there and plugged them into the back of the cable box in the "cable out" positions. It worked ! If you do not have a cable box you might try a DVD/VCR combo or a VCR. Good Luck

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Chi Chu

  • 8457 Answers
  • Posted on Jun 22, 2010

SOURCE: how to set the tv dvd with a universal control

U want complete remote functions,buy a original remote.The universal remote,u get,what u get.Try website like Remotes.com to buy the original remote.

Anonymous

  • 1 Answer
  • Posted on Nov 14, 2009

SOURCE: how to remove "in retail store mode with settings" message

Question What should I do if my TV is stuck in Retail mode? Answer Your TV may have been set to Retail Store mode, which is mainly used on the shop floor.
For home use, we recommend that you set the TV to HOME mode, which will allow you to change the settings.
To change to HOME mode follow the steps below.

  1. Press the 'MENU' button on the remote control to access the main menu.
  2. Move the cursor down to select INSTALLATION and move the cursor right.
  3. Move the cursor down to select PREFERENCES and move the cursor right.
  4. Select LOCATION and move the cursor right.
  5. Move the cursor up/down to select HOME and press the 'OK' button for confirmation.
  6. Press the 'MENU' button to exit the menu.

Anonymous

  • 36 Answers
  • Posted on Aug 13, 2008

SOURCE: Lost the controller for Pioneer rear projection TV

Try pressing the "Input" button the front of the set. That should allow you to change between the different inputs. The return button usually returns you to the previous channel you were watching - don't think it works for the input though. Also, depending on the model of the set you have, try downloading the PDF user or owners manual - it will tell you how to use the remote.

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