Question about Cell Phones
Hi I have an LG KS360 Web Slider. I went onto Settings then Security then Sim Pin, and then turned the sim pin security on. it said enter a sim code. I am with boost and i had previously activated my sim online at a special website, where it had asked for me to create a pin code, which i did. i assumed that my phone was now asking for this pin. I entered it, then is said: enter PUK code. i couldn't find anything in my instruction manual about a PUK code, so i just entered the same pin from the online activation again. Then it said "create new pin.'' i though GREAT, now i can make a new one. so i entered in a completely new 4digit pin number. it then said ''re-renter new pin,'' so i wrote it in again and it said, ''wrong PUK entered. you have 9 tries left.'' i couldn't get off that screen after that. it was locked. i couldn't do anything. i couldn't even go back to the home screen. so i tried turning the phone off. Now whenever i turn it back on, it comes to the LG KS360 screen, then goes onto the screen saying ''enter PUK code,'' with touch sensitive number below. i try entering random 4 digit codes, and whatever i write it always says, ''create new pin'' after it and ,''refresh new pin''. then it says wrong PUK entered. you have however many tries left. Now i can't use my phone. the only thing i can do is an SOS call. PLEASE HELP!! I've only had it for 2 weeks.
If you have a webslider just call 1300 555 002 and follow the prompts.You will talk to a real person and just ask for your PUK code they will tell you. :)
Posted on May 21, 2010
Hi, just read your problem and I have experienced a similar thing where it keeps asking for this PUK code. I kept trying and have 6 attempts left so gave up. My phone is working though !! I hope you can get yours sorted. If you do manage to find out how to solve it, I would find it most helpful.
Posted on Jul 31, 2009
Have you tried using the last 4 digits of your phone #?
Posted on Jul 31, 2009
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Posted on Jan 02, 2017
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