Question about GE 24 in. Profile PDW9880JSS Built-in Dishwasher

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My GE Profile doesn"t drain completly, leaving about 2" of water.

Washes and rinses but leaves 2" of water on bottom. Its 15 years old. Works well until now.

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  • 49 Answers

Sounds like a water level sensor is on the fritz. The drain valve is probably opening if the level drops at all.

Posted on Aug 06, 2009

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Posted on Jan 02, 2017

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I had the same problem (water remaining in the bottom) after the rinse cycle. FYI my GE Nautilus is 7-years old.
(1) I disconnected the drain tube at the garbage disposal unit (in the sink) and, using a wire coat hangar freed a 'plug' of sludge located at the spot where the drain tube clamps onto the garbage disposal. I blew into the drainage tube to further clear other 'plugs' I observed but could not reach w/the coat hangar.
(2) I unscrewed the Filter/Strainer on the inside (bottom) of the dishwasher; and further removed the inner filter; cleaned both out.
(3) Re-ran the dishwasher thru complete wash/rinse cycles (to check for leaks. There were none.
Finally, upon completion of the w/r cycles there will always be a small pool of water (residing in the filter area). However my dishes are clean and (after 7-years) checking the drain tube and filters was a breeze.
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Check disposer plug. If a garbage disposer has been recently installed, it is possible the disposer drain plug was not removed. The drain plug is a plastic piece in the disposer that blocks the hole where the dishwasher hose connects. Also check the hose connected to the disposal. Mine apparently had a kink in it. When I straightened the hose the dishwasher drained at full speed (I recently had a plumber re-route a hot waterline. He must has bent the hose). Hope this helps. If not go to the GE website. That's where I found my answer.

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