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I tried everything that was suggested on the HP forum but then tried something not reccommended there and it worked. Not only remove tray 2 from the printer properties but force the print to tray 2, when you this it sets the Quality from normal or Best to Custom. Once I done that it worked... Just disabling the tray 2 is not enough.
Actually, if printer is new, printer can feed up to 350 grm. But if pick up rubber at paper feeder mechanics had distort/loose thickness, it can't. Try to use 210 gsm glossy paper. Or, if you wish to use 280 gsm, pull down paper while printer grab paper.
I'm not sure why you want to access the sensors, but the only manual I know of for that machine is here. If you're trying to avoid the false out of paper error message that shows on your machine, you need to do a forced reset by following the instructions in the second to last post in this thread.
I hope this information allows you to resolve this issue. If you need further assistance, please post back with a comment to this thread. If I've managed to answer your question or solve a problem, please take just a moment to rate this post....thanks!
Hi, this printer is "clever" in that you don't adjust the thickness setting it does it itself.
It does this based on the paper type you set in the printer properties, see the table below for the different types of paper it will accept & the setting you need to use.
For this paper
Select this paper type setting
Plain paper, sheets
Epson Premium Ink Jet Plain Paper
Epson Bright White Ink Jet Paper
Epson Ultra Glossy Photo Paper
Epson Ultra Glossy
Epson Premium Glossy Photo Paper
Epson Premium Glossy
Epson Premium Semigloss Photo Paper
Epson Premium Semigloss
Epson Glossy Photo Paper
Epson Matte Paper - Heavyweight
Epson Double-Sided Matte Paper
Epson Photo Quality Ink Jet Cards
Epson Photo Quality Ink Jet
Epson Photo Stickers
Epson Photo Stickers
Envelope Hope this is of help.
Separate the Tray 2, on tray2, u would c couple of while rollers.. check how do they roll and clean for any dust.. While rolling if u feel any friction or any of the rollers broken.., then u need to replace tray 2.