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Tub bottoms out when filling with water. Don't think it is the suspension rods.

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The spin bearing or basket drive may be worn or seized. These components allow the inner tub to spin freely inside the outer tub. When this is the problem, you usually hear a loud sound during the spin cycle. Call a qualified appliance repair technician.

Posted on Jul 31, 2009

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SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

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Posted on Jan 02, 2017

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In last few weeks, having trouble with the spin cycle being unbalanced. Have leveled machine and no help


Hello. From what you are describing, there might be a problem with the suspension rods being worn out. The part number for those rods(you will need to purchase 4 of them if even one is worn out) is DC97-16350E. You can check the viability of the rods by following this:
Open the lid of the washer. Place your hands on each side of the tub ring(the round plastic part just above the spin basket where the clothes are placed). Next, smartly shove down on the tub ring and release it. The tub/basket assembly should grip going down and pull coming up--(no bouncy, hobby horse wiggly movement at all). The suspension rods act just like automobile shock absorbers. When you push down on a corner of a car, it should come up and immediately settle with no bounce. I've seen washers have worn out rods after less than a year--remember, 3/4 full is a full load on the HE top load units. That's about 4 inches from the ring mounted at the top of the basket, (filled with a heavy fluid for stability). That's what you hear sloshing around(not water). I hope I helped you!

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1 Answer

Is the Suspension Kit still available if so from where?


not nessassarly one of the rods that hold the tub up could have came off , easy fix, look real good , I think there are only 3 of them

Dec 02, 2014 | Washing Machines

1 Answer

My washer tub has dropped 1 1/2" to 2" inches?


The entire tub and basket assembly is suspended by 4 suspension rods with springs, the tub will drop when filled with water but should return to normal height when empty. If this is not the case you will need a qualified service technician look at the unit for both the clicking, and suspension. PleazerAppliance...

Nov 06, 2014 | Amana NTW4700YQ Top Load Washer NTW4700YQ

2 Answers

Whirlpool calypso washer tub shakes and rattles


whirlpool , simpson , westinghouse are all in the same manufacture house
you problem sounds like the tub suspension rod air dampers have failed
replace these rods and the tub is more stable
at the bottom end where the rods go through the mounts is a plastic cylinder that has a moving piston and spring inside ' the tip section of the plastic breaks free and then there is no air dampening effect
you will have to remove the top of the machine to get to the upper ends to replace the rods
cosy for 4 rods is around $90.00 AUD and can be got from the service agent spares

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How do I locate the water pump on a Roper top loading washing machine?


Check the four suspension rods suspending the outer tub to the top of the cabinet and the counterweight at the bottom front of the tub. Make sure the four suspension rod assemblies are intact and no sign of damage and the counterweight is in place.

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1 Answer

Hi there, My Westinghouse washing machine LT 809S is going out on over balance while in Eco rinse. When it fills up with water and starts going into full speed on spin the tub moves out of balance (quite...


Hi just read your posting.Now are the springs at the bottom end of the suspension rods inside a tube with a rubber insert at the end of the rod?If this is correct then it will be the same as most top suspended washing machines.We call these tubes dampeners and they stop the spring from reacting too fast therefore keeping the inner bowl steady.Now try this.Take the weight off each rod one by one so you expose the spring the put some bearing grease around the rubber insert.Be generous with the grease and do this to each rod.This will help the rods react properly to the shifting weight of the bowl and help seal any wearing of the rubber.Make sure to replace the plastic cap and please reply if you require further help.Good luck.

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Front loader washer kenmore


Check the Vibration damper rods to be sure that...
1. They are there and mount is solid.
2. If they are broken in 1/2.
3. The plastic knuckle mounts are not missing/broken.
4. There is oil in the shock absorber/spring section of the rods.

Also - there are suspension springs on the bottom of the tub that could be broken and/or missing.

Replace/repair as necessary.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.

Jul 01, 2009 | Kenmore Washing Machines

1 Answer

My kenmore washer does everything but turn off the water when the tub is at the leavel that is should be at. I can fill it manually and it will start the wash cycle but when I let the washer fill itself...


Check the Vibration damper rods to be sure that...
1. They are there and mount is solid.
2. If they are broken in 1/2.
3. The plastic knuckle mounts are not missing/broken.
4. There is oil in the shock absorber/spring section of the rods.

Also - there are suspension springs on the bottom of the tub that could be broken and/or missing.

Replace/repair as necessary.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.

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1 Answer

GE top load washer does not agitate or spin.


sounds like a bad lid switch how old is it?

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