Hi Ellen Harris, I want to help you with your question, but I need more information from you. Can you please add details in the comment box?
Is this a vacuum cleaner that is convertible between the two types? What is the make and model?Hi Ellen Harris, I want to help you with your question, but I need more information from you. Can you please add details in the comment box?
Is this a vacuum cleaner that is convertible between the two types? What is the make and model?
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I have the same issue too. Brush motor is working and brush is turning on but the vaccum motor is not working. If I take the canister out of the frame then it wont turn on at all. Any help?
The belt might be worn and therefore the brush isn't picking up the way it should. If you haven't replaced the belt recently I would try that. You can get the belt you need here:
Called Dyson today about the cyclone canister clogging in my DC17 Animal. Turns out it's a problem with the black rubber gasket in the bottom of the canister. This also causes the HEPA filter to get lots of dirt and debris on top of it. They are sending me a new Cyclone canister with the corrected gasket. This will prevent anything but small particles of dust from entering the top of the cyclone and the HEPA filter should no longer collect all that stuff. Hope so!
Check the hose after the brushes. With this problem there is normally a clog in between where you disconnect the hose (to use attachment) and the brushes that clean the carpet.
Hi Ellen Harris, I want to help you with your question, but I need more information from you. Can you please add details in the comment box?
Is this a vacuum cleaner that is convertible between the two types? What is the make and model?
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