Question about Acer Aspire 6930-6771 Laptop

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Toshiba laptop freezes using webcam

When using an external webcam, my Toshiba laptop freezes after a few minutes. needs a hard power reset to recover.

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  • derosa_tony Jul 31, 2009

    looks like hardware. Locks up with any software. It is a Philips 5 MB webcam that comes with V lounge. Also locks up with Skype or the flash plugin in facebook.

  • derosa_tony Jul 31, 2009

    Looks like hardware. Fails with any software. It is a Philips 5 MB webcam that comes with Vlounge as software. Also locks up with Skype and flash plugin on Facebook.

  • derosa_tony Jul 31, 2009

    Have tried to re-install several times and tried to find new drivers. Device manager always indicates the camera is working fine.

  • tommya300
    tommya300 May 11, 2010

    hardward or is it software using same memory conflict try a different application program?

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I guess you have the original cd ands drivers with this Webcam?
Since it is external ...follow what Katwal said with only one twist install with the hardware disconnected and then after hook her up

Posted on Jul 31, 2009

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Hi,

Do you think its due to external webcam ?

You mean that if you dont use webcame it works fine.

If this is the case you just uninstall the webcame drivers from Add/Remove Programmes under Control Panel.

Try to get the latest drivers from webcame manufacture website which suits your windows(OS) and install it again.

Posted on Jul 31, 2009

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or what u can try is that try lkgc (last known good configuration) and then try and boot the computer or try in safe mode....good luck

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Hello,

Your first approach would be to attempt to reset the laptop by removing external power and the battery and leaving those out for a few minutes. Then, re-install the battery and add external power. Try rebooting again. It may be okay.

Since you state the machine appears not to be booting even though the screen is blank it doesn't make sense to advise you to connect an external monitor to the blue vga out plug, but you can still try that.

When all this fails you can take your machine into a repair ship where they can remove the hard drive and analyze it on another machine and see if you haven't suffered a fatal disc error that can actually recover your disc. They would also tell you if the main board has failed and give you options.

Keep this in mind if it comes to the last paragraph, the cost of repairing your older laptop may be close to the cost of a newer laptop. It is your decision to make. Don't let anyone force you into an expensive repair when you may be able to get into another decent machine, other than Toshiba of course, made by Acer.

Hope this has fixed ya.
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