Question about Brother MFC-7820N Printer

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Hi, I have a Brother 7820N and every time we print, we get a vertical smudge down the middle of the page. The machine is printing, but this awful "smear" lined each page printed. Any assistance is greatly appreciated.

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I would try a new print cartridge. There should be a cartridge cleaner built into the machine settings. Also the ink reservoir might need to be cleaned.

Posted on Jul 31, 2009

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My dcp165c printer print quality prints black & yellow colour. i clean print head through maintance 76 but problem cannot be solved


How is the printer printing black and yellow color? Is it a smudge?

When I print, the pages are smudged with ink. What should I do?
Description:
- If smudged stains appear at the top center of the printed page:
  • Make sure the paper is not too thick or curled.
    Also, verify that the appropriate paper is being used and that the paper type set in the machine matches the media used.
  • Make sure the paper is not curled when you print on the back side of the paper with the Print Odd Pages and Print Even Pages settings.

- If smudged stains appear at the right or left corner of the printed page:
  • Make sure the paper is not curled when you print on the back side of the paper with the Print Odd Pages and Print Even Pages settings.

- If smudged stains appear on the reverse side or at the bottom of the page:
NOTE: Illustrations shown below are from the representative product and may differ from your Brother machine.
  • Make sure the printer platen is not dirty with ink.

    How to clean the machine's printer platen

    1. Unplug the machine from the AC power outlet.
    2. Lift the scanner cover until it locks securely in the open position.
    3. Clean the machine's printer platen(1) and the area around it, wiping off any scattered ink with a soft, dry, lint-free cloth.

      platen1.gif
    4. Close the scanner cover.

  • Make sure you are using Genuine Brother Innobella™ Ink.
    > Brother Genuine Supplies information


  • Make sure you are using the paper support flap.

    To use the paper support flap, pull out the paper support (1) until it clicks and unfold the paper support flap(2).

    flap1.gif

Aug 03, 2010 | Brother Computers & Internet

2 Answers

Brother MFC-7820N Printer--vertical lines


You need to clean the scanner glass. Also known as the strip glass. It is a 1 inch wide strip of glass that runs from the front to the back. Your documents pass over this glass when they are scanned. Some of the wax crayon probably smeared off onto the glass and now when you scan the scanner sees these marks as stationary and thus records them as solid lines. Just look into the scanner section where your documents are fed in or depending on model, some are just to the left of the large original glass.
Good Luck and thank you for using Fixya.

Feb 25, 2010 | Brother MFC-7820N Printer

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Brother says "Dust on Drum" wont print, and when does the page has two black lines down the middle


Yes some of dust have your printer drum unite.Open drum and clean it then solve your problem.

Nov 12, 2009 | Brother MFC-7820N Printer

1 Answer

Black lines or smudge marks\running down the prints


Hello sir;The streak line from printing also should be from copy, because the line come from imaging unit, check the meter count if close to or over 50,000 then replace drum and drum blade, it will take care the problem.
The brother printer you need to replace imaging unit( drum unit).

Jun 01, 2009 | Brother Office Equipment & Supplies

1 Answer

Printing black smudges across the page at 10 cm intervals


Most likely cause by the drum unit. Replace drum or upgrade printer.

Jan 24, 2009 | Brother HL 1030 Laser Printer

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Black stripe down middle of page when copying


open the top cover on the left hand side glass plateform with a narrow piece glass clean it with alcohol.

Dec 13, 2008 | Brother MFC-7820N Printer

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Sep 09, 2008 | Brother MFC-7820N Laser Printer

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Printed pages look dirty


That black dust that fell out is the toner. When you shake a toner cartridge that shouldn't happen. It looks like you have a faulty toner cartidge and that need to be replaced! Now to make your printer prints cleanly and clearly after you replace the cartridge, you'll need to get someone to service the printer(the faulty toner cartridge more than likely spilled toner on your internal printer parts, cause the smudges). Sevicing would mainly entail, taking down the printer and removing any spilt toner! If you feel you are up to this, be cautious, because toner can be hazardous to your health if you accidentally breathe it in! hope this was helpful! regards babb

May 10, 2007 | Brother MFC-7820N Laser Printer

1 Answer

Brother MFC-7820N Laser Printer


The 7820N prints double-sided manually using the drivers. From Windows, select File / Print. On the pop-up window, click on Preferences, select the Advanced tab, click on the A/B pages icon, and select Manual Duplex. "OK" your way out. When you print, you'll first confirm to print one side of all pages. Then follow the instructions that appear.

Jan 25, 2007 | Brother MFC-7820N Laser Printer

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