Question about Canon SELPHY CP760 PHOTO Thermal PRINTER

1 Answer

Please help!!! My ink came out through my printer with the picture... how do i get the ink cassette out? it is jamed..

Posted by on

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Master
  • 555 Answers

Hello,

Kindly open the cover of your printer or the cover at the back of your printer then make sure that the printer is on. Then wait the ink holder will stop moving and automatically stop in the center of the printer (if inkjet printer) then remove the ink cassette or if it is laser or toner then just remove the ink cassette automatically after you open the cover of the printer. Also to have more information kindly referto your printer manual to have more step by step instructions in removing and installing new ink cassette.

Thanks

Posted on Jul 31, 2009

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

I insert ink cassete into it"s selphy cp780 photo


Go to section on Error Messages at page 32 of the User Guide found at:

http://gdlp01.c-wss.com/gds/0/0300002060/02/SELPHYCP780_PUG_EN_03.pdf

It will tell you to remove and reinstall the ink cassette. Try this and make sure you install correctly as per instructions on page 11 of the User Guide.

If this does not resolve the problem, do a complete power down of the printer. Turn off and unplug from the power supply. Lets rest fro a few minutes and then plug back in to the power supply and if necessary turn on power. This should allow your printer to reset and hopefully recognize that a new ink cassette has been installed.

Trust this helps. Please vote. :)

Dec 17, 2010 | Canon Office Equipment & Supplies

1 Answer

I have a paper jam and it says to open the front cover, put the front cover just shows the ink cartridges and there is no visible paper jam. how do i find the jam and remove it? It's a canon image...


Hi,
The paper jam could be in three places.
First:

Open the cover of fixing section, its above bypass, and check for jamed paper

Second:

Open the transfer cover, these cover has handle and it goes by pulling toward you, and check for jamed paper.

Third:

In hight of first paper cassette, on left sideway of copier, beaneath the bypass are small door, open it and check for paper jams. Be sure that you closed them properly because if they arent closed the check printer cover message will arrise.

Hope that helped

Jul 07, 2010 | Canon ImageRunner 1600 Copier

1 Answer

Hp 3210 is leaking magenta


Resetting the printer. After the Ink Service Module has been replaced, trigger level 1, 2a, 2b, or 3 will still be displayed when the printer is turned on. Reset the printer to remove the trigger level messages.
CAUTION: Do not reset the printer if the Ink Service Module is not replaced. The spittoon may overflow. Follow the instructions below to reset the printer.
  • Turn on the printer
  • Press and hold down the Cancel button
  • While holding down the Cancel button, press and hold down the Resume button
  • Hold the Cancel and Resume buttons down for 8 seconds and then release both buttons. The Right Print Cartridge LED and the Resume LED will go off and the printer will return to a Ready state.
  • When the printer returns to the Ready state, it indicates the printer was successfully reset.

    OK I had the hp error code 0xc18a0001 problem and here is the conversation I had with the tech...
    James Cowan: HP error code 0xc18a0001
    Earnest: I will assist you in this regard. I understand that a error code with 0xc18a0001 with "Ink System failure" is displayed on the front panel of the All-In-One printer. Am I correct?
    James Cowan: Correct
    Earnest: May I have the model number of All-In-One you are using?
    James Cowan: c6250
    Earnest: Please let me know the room temperature in which printer is replaced
    James Cowan: 67 degrees F
    Earnest:: OK. Please perform the below steps on the front panel of the printer to resolve the issue
    James Cowan: OK
    Earnest:: Press and hold the "left arrow" key. Press the "Setup" key and release both keys, display should say "Enter Special Key Combo". Press and release the "OK" button
    Earnest: Please ignore the above steps
    James Cowan: OK yes nothing seemed to do anything
    Earnest: Please perform the below steps on the front panel of the printer. Press and Hold the "Print Photos" & "Red Eye Removal" buttons. Release both buttons. Display should say"Enter Special Key Combo". Press and release in sequence"Red Eye Removal", "Print Photos", "Red Eye Removal"
    Earnest: Display should say "Support" and display the FW rev (something like R0616R)
    James Cowan: COxxFN0723BR
    Earnest: OK. Press and release the right arrow button until the display says "System Configuration Menu"
    James Cowan: OK
    Earnest: Press and release the "OK" button
    James Cowan: OK and it says hardware failure status
    Earnest: Display should say "Hardware failure status: Clear. Press OK to clear". Press and release the "OK" Button. Message changes to "Hardware failure status Cleared. Press Cancel to continue". Press and release the "CANCEL" button as many times as necessary, so that, either the "Welcome to Photosmart Express" screen appears, or, the "Ink System Failure" screen appears. Please do not try to print at this stage
    James Cowan: OK
    Earnest: Using the Power Button, turn the unit OFF and unplug the power cable from back of the printer and wall outlet. Let me know once you are done with the above steps
    James Cowan: OK its unplugged
    Earnest: Wait 30 seconds for the power to get discharged and then plug the power cable into the wall outlet first and then into the back of the printer. Turn the unit on. The printer may display message "Use POWER button to shutdown the printer" followed by "Press OK to continue". Press OK
    James Cowan: OK
    Earnest: Let me know the message displaying on the front panel of the printer
    James Cowan: printer preparation occuring - do not interrupt
    Earnest: OK
    James Cowan: OK its done
    Earnest: Let us print a self test page from the printer now
    James Cowan: OK deal
    Earnest: 1) Load letter, A4, or legal unused plain, white paper into the input tray
    2) Make sure that the printer is on and loaded with unused plain, white paper
    3) Press Setup. The Setup menu appears
    4) Press the down arrow button to select Tools and then press OK
    5) Press the down arrow button to select Self-test Report , and press OK. The self-test report prints
    James Cowan: OK printing
    Earnest: OK, please check whether all the colors pritned perfectly on the test page
    James Cowan: Perfect
    Earnest: Great... Cheers!!!
    James Cowan: Thank you very much
    Earnest: Now you can continue using the printer.


    Sep 25, 2009 | HP Photosmart 3210 All-In-One InkJet...

    1 Answer

    How do I reset the ink level indicator on a HP deskjet 4280 using CC640WN black and CC643WN cartridges?


    OK I had the hp error code 0xc18a0001 problem and here is the conversation I had with the tech...
    James Cowan: HP error code 0xc18a0001
    Earnest: I will assist you in this regard. I understand that a error code with 0xc18a0001 with "Ink System failure" is displayed on the front panel of the All-In-One printer. Am I correct?
    James Cowan: Correct
    Earnest: May I have the model number of All-In-One you are using?
    James Cowan: c6250
    Earnest: Please let me know the room temperature in which printer is replaced
    James Cowan: 67 degrees F
    Earnest:: OK. Please perform the below steps on the front panel of the printer to resolve the issue
    James Cowan: OK
    Earnest:: Press and hold the "left arrow" key. Press the "Setup" key and release both keys, display should say "Enter Special Key Combo". Press and release the "OK" button
    Earnest: Please ignore the above steps
    James Cowan: OK yes nothing seemed to do anything
    Earnest: Please perform the below steps on the front panel of the printer. Press and Hold the "Print Photos" & "Red Eye Removal" buttons. Release both buttons. Display should say"Enter Special Key Combo". Press and release in sequence"Red Eye Removal", "Print Photos", "Red Eye Removal"
    Earnest: Display should say "Support" and display the FW rev (something like R0616R)
    James Cowan: COxxFN0723BR
    Earnest: OK. Press and release the right arrow button until the display says "System Configuration Menu"
    James Cowan: OK
    Earnest: Press and release the "OK" button
    James Cowan: OK and it says hardware failure status
    Earnest: Display should say "Hardware failure status: Clear. Press OK to clear". Press and release the "OK" Button. Message changes to "Hardware failure status Cleared. Press Cancel to continue". Press and release the "CANCEL" button as many times as necessary, so that, either the "Welcome to Photosmart Express" screen appears, or, the "Ink System Failure" screen appears. Please do not try to print at this stage
    James Cowan: OK
    Earnest: Using the Power Button, turn the unit OFF and unplug the power cable from back of the printer and wall outlet. Let me know once you are done with the above steps
    James Cowan: OK its unplugged
    Earnest: Wait 30 seconds for the power to get discharged and then plug the power cable into the wall outlet first and then into the back of the printer. Turn the unit on. The printer may display message "Use POWER button to shutdown the printer" followed by "Press OK to continue". Press OK
    James Cowan: OK
    Earnest: Let me know the message displaying on the front panel of the printer
    James Cowan: printer preparation occuring - do not interrupt
    Earnest: OK
    James Cowan: OK its done
    Earnest: Let us print a self test page from the printer now
    James Cowan: OK deal
    Earnest: 1) Load letter, A4, or legal unused plain, white paper into the input tray
    2) Make sure that the printer is on and loaded with unused plain, white paper
    3) Press Setup. The Setup menu appears
    4) Press the down arrow button to select Tools and then press OK
    5) Press the down arrow button to select Self-test Report , and press OK. The self-test report prints
    James Cowan: OK printing
    Earnest: OK, please check whether all the colors pritned perfectly on the test page
    James Cowan: Perfect
    Earnest: Great... Cheers!!!
    James Cowan: Thank you very much
    Earnest: Now you can continue using the printer.

    Jul 19, 2009 | Office Equipment & Supplies

    1 Answer

    HOW DO DELETE FOUND NEW HARDWARE WIZARD


    OK I had theHP PHOTOSMART C4400 any error code problem and here is the conversation I had with the tech...
    James Cowan: HP error code 0xc18a0001
    Earnest: I will assist you in this regard. I understand that a error code with 0xc18a0001 with "Ink System failure" is displayed on the front panel of the All-In-One printer. Am I correct?
    James Cowan: Correct
    Earnest: May I have the model number of All-In-One you are using?
    James Cowan: c6250
    Earnest: Please let me know the room temperature in which printer is replaced
    James Cowan: 67 degrees F
    Earnest:: OK. Please perform the below steps on the front panel of the printer to resolve the issue
    James Cowan: OK
    Earnest:: Press and hold the "left arrow" key. Press the "Setup" key and release both keys, display should say "Enter Special Key Combo". Press and release the "OK" button
    Earnest: Please ignore the above steps
    James Cowan: OK yes nothing seemed to do anything
    Earnest: Please perform the below steps on the front panel of the printer. Press and Hold the "Print Photos" & "Red Eye Removal" buttons. Release both buttons. Display should say"Enter Special Key Combo". Press and release in sequence"Red Eye Removal", "Print Photos", "Red Eye Removal"
    Earnest: Display should say "Support" and display the FW rev (something like R0616R)
    James Cowan: COxxFN0723BR
    Earnest: OK. Press and release the right arrow button until the display says "System Configuration Menu"
    James Cowan: OK
    Earnest: Press and release the "OK" button
    James Cowan: OK and it says hardware failure status
    Earnest: Display should say "Hardware failure status: Clear. Press OK to clear". Press and release the "OK" Button. Message changes to "Hardware failure status Cleared. Press Cancel to continue". Press and release the "CANCEL" button as many times as necessary, so that, either the "Welcome to Photosmart Express" screen appears, or, the "Ink System Failure" screen appears. Please do not try to print at this stage
    James Cowan: OK
    Earnest: Using the Power Button, turn the unit OFF and unplug the power cable from back of the printer and wall outlet. Let me know once you are done with the above steps
    James Cowan: OK its unplugged
    Earnest: Wait 30 seconds for the power to get discharged and then plug the power cable into the wall outlet first and then into the back of the printer. Turn the unit on. The printer may display message "Use POWER button to shutdown the printer" followed by "Press OK to continue". Press OK
    James Cowan: OK
    Earnest: Let me know the message displaying on the front panel of the printer
    James Cowan: printer preparation occuring - do not interrupt
    Earnest: OK
    James Cowan: OK its done
    Earnest: Let us print a self test page from the printer now
    James Cowan: OK deal
    Earnest: 1) Load letter, A4, or legal unused plain, white paper into the input tray
    2) Make sure that the printer is on and loaded with unused plain, white paper
    3) Press Setup. The Setup menu appears
    4) Press the down arrow button to select Tools and then press OK
    5) Press the down arrow button to select Self-test Report , and press OK. The self-test report prints
    James Cowan: OK printing
    Earnest: OK, please check whether all the colors pritned perfectly on the test page
    James Cowan: Perfect
    Earnest: Great... Cheers!!!
    James Cowan: Thank you very much
    Earnest: Now you can continue using the printer.

    Mar 20, 2009 | HP Office Equipment & Supplies

    2 Answers

    60.40 Error Message on HP Laserjet 5025 MFP printer


    OK I had the hp error code some problem and here is the conversation I had with the tech...
    James Cowan: HP error code 0xc18a0001
    Earnest: I will assist you in this regard. I understand that a error code with 0xc18a0001 with "Ink System failure" is displayed on the front panel of the All-In-One printer. Am I correct?
    James Cowan: Correct
    Earnest: May I have the model number of All-In-One you are using?
    James Cowan: c6250
    Earnest: Please let me know the room temperature in which printer is replaced
    James Cowan: 67 degrees F
    Earnest:: OK. Please perform the below steps on the front panel of the printer to resolve the issue
    James Cowan: OK
    Earnest:: Press and hold the "left arrow" key. Press the "Setup" key and release both keys, display should say "Enter Special Key Combo". Press and release the "OK" button
    Earnest: Please ignore the above steps
    James Cowan: OK yes nothing seemed to do anything
    Earnest: Please perform the below steps on the front panel of the printer. Press and Hold the "Print Photos" & "Red Eye Removal" buttons. Release both buttons. Display should say"Enter Special Key Combo". Press and release in sequence"Red Eye Removal", "Print Photos", "Red Eye Removal"
    Earnest: Display should say "Support" and display the FW rev (something like R0616R)
    James Cowan: COxxFN0723BR
    Earnest: OK. Press and release the right arrow button until the display says "System Configuration Menu"
    James Cowan: OK
    Earnest: Press and release the "OK" button
    James Cowan: OK and it says hardware failure status
    Earnest: Display should say "Hardware failure status: Clear. Press OK to clear". Press and release the "OK" Button. Message changes to "Hardware failure status Cleared. Press Cancel to continue". Press and release the "CANCEL" button as many times as necessary, so that, either the "Welcome to Photosmart Express" screen appears, or, the "Ink System Failure" screen appears. Please do not try to print at this stage
    James Cowan: OK
    Earnest: Using the Power Button, turn the unit OFF and unplug the power cable from back of the printer and wall outlet. Let me know once you are done with the above steps
    James Cowan: OK its unplugged
    Earnest: Wait 30 seconds for the power to get discharged and then plug the power cable into the wall outlet first and then into the back of the printer. Turn the unit on. The printer may display message "Use POWER button to shutdown the printer" followed by "Press OK to continue". Press OK
    James Cowan: OK
    Earnest: Let me know the message displaying on the front panel of the printer
    James Cowan: printer preparation occuring - do not interrupt
    Earnest: OK
    James Cowan: OK its done
    Earnest: Let us print a self test page from the printer now
    James Cowan: OK deal
    Earnest: 1) Load letter, A4, or legal unused plain, white paper into the input tray
    2) Make sure that the printer is on and loaded with unused plain, white paper
    3) Press Setup. The Setup menu appears
    4) Press the down arrow button to select Tools and then press OK
    5) Press the down arrow button to select Self-test Report , and press OK. The self-test report prints
    James Cowan: OK printing
    Earnest: OK, please check whether all the colors pritned perfectly on the test page
    James Cowan: Perfect
    Earnest: Great... Cheers!!!
    James Cowan: Thank you very much
    Earnest: Now you can continue using the printer.

    Feb 22, 2009 | HP Office Equipment & Supplies

    1 Answer

    Ink


    hi fushi
    puchase a new ribbon cassette (widely available on the internet)when it arrives, lift the printer cover,remove the old cassette (just lifts out ) pay particular attention to where the little piece of exposed ribbon slots into. locate the small exposed piece of ribbon on the new cassette into the slot carefully then click the cassette over the drive cogs (just like playing an old topload video cassette)

    Sep 04, 2008 | Epson LX-300 Matrix Printer

    1 Answer

    Pictures are green


    some ink delivery vesseles could be jamed
    try to clean the cartige holder with a glass cleaning solution pour so the liquid makes its way and open the jamed tiny tubes which delivers the ink then dry it with a piece of cloth

    Jun 01, 2008 | Kodak EASYSHARE 5300 All-In-One InkJet...

    2 Answers

    Ink System Failure


    I just had this problem with a HP C5150 and I found this bit of conversation on the web and it worked for me.

    My error code was 0xc18a0501 and the following steps did resolve my issue, hope it helps you as well.

    • OK I had the hp error code 0xc18a0001 problem and here is the conversation I had with the tech.....
      james cowan: hp error code 0xc18a0001
      Earnest: I will assist you in this regard
      james cowan: great
      Earnest: I understand that a error code with 0xc18a0001 with "Ink System failure" is displayed on the front panel of the All-In-One printer. Am I correct?
      james cowan: correct
      Earnest: Thank you for confirmation
      Earnest: May I have the model number of All-In-One you are using?
      james cowan: c6250
      Earnest: Thank you for information.
      Earnest: James, please let me know the room temperature in which printer is replaced
      james cowan: 67 degrees f
      Earnest: Okay
      Earnest: Please perform the below steps on the front panel of the printer to resolve the issue
      james cowan: ok
      Earnest: Press and hold the "left arrow" key.
      Press the "Setup" key and release both keys, Display should say "Enter Special Key Combo"
      Press and release the "OK" button.
      Earnest: Please ignore the above steps, James
      james cowan: ok yes nothing seemed to do anything
      Earnest: Please perform the below steps on the front panel of the printer
      Earnest: Press and Hold the "Print Photos" &"Red Eye Removal" buttons. Release both buttons. Display should say"Enter Special Key Combo"
      Press and release in sequence"Red Eye Removal","Print Photos","Red Eye Removal"
      Earnest: Display should say “Support” and display the FW rev (something like R0616R)
      james cowan: COxxFN0723BR j
      Earnest: Okay
      Earnest: 2. Press and release the right arrow button until the display says “System Configuration Menu
      james cowan: ok
      Earnest: 3. Press and release the "OK" button.
      james cowan: ok and it says hardware failure status
      Earnest: Display should say "Hardware failure status: Clear. Press OK to clear".
      Earnest: Press and release the "OK" Button. Message changes to "Hardware failure status Cleared. Press Cancel to continue".
      Earnest: Press and release the "CANCEL" button as many times as necessary, so that, either the "Welcome to Photosmart Express" screen appears, or, the "Ink System Failure" screen appears. PLEASE DO NOT TRY TO PRINT AT THIS STAGE.
      james cowan: ok
      Earnest: Using the Power Button, turn the unit OFF and unplug the power cable from back of the printer and wall outlet.
      Earnest: Let me know once you are done with the above steps
      james cowan: ok its unplugged
      Earnest: Wait 30 seconds for the power to get discharged and then plug the power cable into the wall outlet first and then into the back of the printer
      Earnest: Turn the unit on. The printer may display message "USE POWER BUTTON TO SHUTDOWN THE PRINTER" followed by "PRESS OK TO CONTINUE".
      james cowan: ok
      Earnest: Let me know the message displaying on the front panel of the printer
      james cowan: printer preparation occuring - do not interrupt
      Earnest: Okay
      james cowan: ok its done
      Earnest: Let us print a self test page from the printer now
      james cowan: ok deal
      Earnest: 1) Load letter, A4, or legal unused plain, white paper into the input tray.
      2) Make sure that the printer is on and loaded with unused plain, white paper.
      3) Press Setup . The Setup menu appears.
      4) Press the down arrow button to select Tools , and then press OK .
      5) Press the down arrow button to select Self-test Report , and press OK .
      james cowan: ok printing
      Earnest: Okay, please check whether all the colors pritned perfectly on the test page
      james cowan: perfect
      Earnest: Great..Cheers!!!
      james cowan: thank you very much
      Earnest: James, now you can continue using the printer
      Earnest: I appreciate your efforts and patience in trying to resolve the issue."

    May 26, 2008 | HP Photosmart 3210 Printer

    Not finding what you are looking for?
    Canon SELPHY CP760 PHOTO Thermal PRINTER Logo

    329 people viewed this question

    Ask a Question

    Usually answered in minutes!

    Top Canon Office Equipment & Supplies Experts

    kakima

    Level 3 Expert

    102366 Answers

    old marine
    old marine

    Level 3 Expert

    1973 Answers

    Doctor PC
    Doctor PC

    Level 3 Expert

    7733 Answers

    Are you a Canon Office Equipment and Supply Expert? Answer questions, earn points and help others

    Answer questions

    Manuals & User Guides

    Loading...