Question about ACCO Brands Kensington PilotBoard 64390 Keyboard and Mouse

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Laser mouse stopped working

Installed wireless keyboard and pilotboard laser mouse
after a couple days the mouse stopped working. i replaced the battery, still not lights on the mouse

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Your mouse laser is damaged. please replace your mouse.

Posted on Jul 31, 2009

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1 Answer

Usb receiver broke on my kensington pilotboard desktop set, any ideas


You can contact Kensington's customer service and see whether they will ship you a replacement. As an alternative, you could buy another Kensington Wireless Pilot Board mouse and use its receiver. As a third alternative, you could buy another Kensington wireless mouse or keyboard and see whether the receiver for that will pick up the Pilot Board keyboard. Finally, you could buy another wireless mouse or keyboard (not Bluetooth) and see whether its receiver will pick up the Pilot Board.

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Did u press the button on the reciver and the button underneath the keyboard so they can find each other? Try another set of batteries too.

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Make sure that the switch on the mouse is ON. Try another battery. If you get the same problem, you need to contact the manufacturer or the reseller for RMA.

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Normal 0 Assuming that you have good batteries installed, turn the Keyboard over and locate the small reset/connect button on the back of the keyboard and press it. Then try to see if it is working. If not try pressing the button on the receiver and then on the keyboard. Try typing, should work okay.
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THERE WILL BE ONE BUTTON DOWNSIDE OF MOUSE PRESS IT CONTINUOUSLY TILL IT GETS SYNCHRONISES WITH YOUR PC.
TRY CHANING THE BATTERY AS WELL.
REGARDS
RAFIQUE

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It is a ir laser and is dangerous to the human eye, human eye's can not pick up ir but it dangerous when concentrated.

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