The internet send/receive/pc/activity lights - thus PC are not working. We have rechecked all of the cables, and it works when it is directly lined to the cable coming into the house, but not through any...
Had this issue with our local 'Insight' cable company several times, before I replaced our 'consumer-grade' (which had also worked before) splitter with another, better one (with less dB loss!). Went 'round-and-'round with the cable company over this--they tried selling us their modem (ha!), cajoling us about using splitters (uhm, whut?), and trying to blame 'neighborhood signal strength' issues, but the bottom line was, and is, that cable companies dole out signal power just like they do connections--and occasionally (unfortunately) they seem to 'poll' the lines and do some internal accounting to minimize their cost, naming rules they've always had involving 'devices' and such, but the point is to keep your signal going, bugging them less (believe me! dealing with them, hope you can ferret out an 'honest tech' instead of reaching one who is actually a 'scheming seller!')...
anyway, after months of dealing with their peppered, dodgy, and questionable 'solutions', I did find that a 'contractor-grade' splitter did the job for us. Never had the issue again, and currently have a two-way splitter on that line. BTW, I just re-read your post, and if you have a 'three-way' splitter or more, try using a two-way, no matter the quality, your signal will depreciate less (signal loss in this case is comparable to losing less water through a pail because it has less holes in its bottom!).
Hope this works for you--happy cabling!
×