Question about Sony PlayStation Portable (PSP) Console

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UMD door switch will not open the door

When I slide the switch to opren the UMD door, it does not work and I cannot open the door.

Please help!

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Re: UMD door switch will not open the door

The switch has a small plastic tit that moves a thin metal piece to the side so that the hook on the UMD door is released. If the little tit is broken off it cannot move the metal slide. The metal piece is not likely to break. If it feels like the slide switch is not pushing anything when you slide it, remove it which ever way you see fit. Use a small nail or tack to slide the metal piece inside towards the center of the PSP. This should open the umd door.

Posted on Nov 24, 2007

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My psp 300 cant read my UMD whats wrong with it, every time i inserted the UMD then closed it says cant read disc ? help me

You should open the UMD door and carefully manually move the laser to the right side of the assembly.
Use a sharp THIN probe to manually move the WHITE gear under the metal housing. It is quite hard to see it in the photos so I put a red star around it.
I usually try and scrape the gears themselves to make sure there is no gunk or debris in the gear.

PCHELPSTER007 from youtube, If I helped you please rate or write a comment about me, If I did not, Then please reply and I will solve you issue. thx HOPE IT WORKS

Aug 18, 2011 | Sony PlayStation Portable (PSP) Console

1 Answer

My son psp beep when you put a game in and the umd does not come up can you help please

f you are experiencing issues when using a Universal Media Disc (UMD™) on the PSP system, try these troubleshooting options:

  • Issues with PlayStation®Store content Click here for help with content purchased from the PlayStation Store.
  • Restore Default Settings Restore Default settings will default the PSP system to its original settings. A setting change may be the reason the PSP system is having difficulties. Click here to learn how to restore default settings on the PSPgo / PSP system.
  • Confirm UMD is properly inserted

    Make sure the UMD is properly inserted with the label facing the back of the PSP system. Try removing the UMD and reinserting it.
    Please note, it is normal for the PSP system to make noises while it is reading from a UMD.

    For PSP-1001, slide the latch to open the UMD door. For the PSP-2001 and PSP-3001, simply lift the door open.

  • Try playing the UMD on a different PSP system If possible, try playing the UMD on a different PSP system. If the disc still does not function properly, it might need to be replaced. If the disc does function properly, the PSP system may need service, see PSP Service for details.
  • Try playing a different UMD on the PSP system If possible, try playing a different UMD on the PSP system. If another UMD plays, the original UMD may be the problem. If none of the UMD's play, the problem may be isolated to the PSP system.
  • Check for moisture Do not let the PSP system or any PSP® accessories come in contact with liquid. Also check for moisture condensation in the PSP system. If moisture condensation occurs, remove the disc from the PSP and do not use the PSP until the condensation has evaporated, which can take an hour or two. In general, if any part of the PSP gets wet, discontinue use until it is completely dry.
  • Check the regional code Check the regional code on the UMD™ Video. The only regional codes that the North American PSP® is tested to work properly with are "ALL" and "1.
Tried these steps and still need help?

If you have tried the troubleshooting information above, but continue to experience problems, please contact our Consumer Services department to have your PSP system serviced.

Jun 28, 2011 | Sony PlayStation Portable (PSP) Console

1 Answer

When we turn it on, we can't get a game to start. Is there a way to reset it and start fresh?

Can you clearly tell me the problem? Did you do these steps?
Switch on PSP>insert UMD>wait for auto start
(I am guessing that your PSP detects a game once it is inserted)

In addition, what series of PSP do you own? (it has to be a PSP1000, 2000 or 3000- if you are in the US, the serial will be 1001, 2001 or 3001)
If the UMD is not detected at all, the UMD sensor maybe broken.
In a PSP1000, there is a small sensor (which looks like a grey 'tooth' that sticks out from the motherboard when you open the UMD door and peer in) and if this is broken, a UMD will not work. This sensor signals to the motherboard that there is a UMD inside. On 2000 and 3000 PSPs, there are two sensors; one grey 'tooth' and another that is located near the UMD door. This signals the motherboard that the UMD door is closed. If one of these sensors are broken, a UMD will not work.
I hope this helps you out, please post back and let us know!

Dec 28, 2010 | Sony PlayStation Portable (PSP) Console

1 Answer

My umd game will not play, it shows game sharing??

open psp umd drive bay, slide the moving motor thingy to the centre, turn back on psp and put in a umd, hope this helps.

Mar 14, 2010 | Sony PlayStation Portable (PSP) Console

1 Answer

How do get in a PSP game. There is no umd on the game section.

If you're asking how to insert a UMD into your PSP you just need to slide the switch on the top of your PSP to open the UMD hatch and then push the UMD in with the shiny disk side pointing toward the inside of your PSP and the rounded part pointing down. If that isn't the problem please clarify.

Dec 18, 2009 | Sony PSP (Piano Black)

1 Answer

Psp umd cover

Your umd door cover is located on the top of the PSP there will be a silver or black switch there. Switch it to the right it will automatically retract and open the door.

Nov 11, 2009 | Video Game Consoles

1 Answer

I have a new PSP 3001, i am not sure how to insert UMD

At the top of the PSP you should see a liitle slide bar with ridges in ti push it across and that should release the door for the UMD to open.

Apr 23, 2009 | Sony PlayStation Portable (PSP) Console

3 Answers

I want to load a game to my new PSP with 1gb memory stick

  1. Slide the open latch on the top of the PSP? system. The disc cover opens.
  2. Insert the UMD? with the disc label facing the system rear. Slide the UMD? down the metal guides and press down until fully inserted. You should hear a slight click, indicating that the UMD? is held in place.
  3. Close the disc cover.

    the Latch your looking for looks like this


    "Please Rate"

Dec 19, 2008 | Sony PlayStation Portable (PSP) Console

1 Answer

Cant read umds

I Had the same problem, open the umd door, on the right side of the black circle is a litle switch that is pushed when you insert the umd, mine was stuck, I Hope it fix yours

Dec 27, 2007 | Sony PlayStation Portable (PSP) Console

2 Answers


Hi Jleew,


You should check to see if another UMD will work first.  Also try them in another PSP.  If your sure your PSP is not reading Discs, then and only then, Clean the Laser lens carefully.  Using a strong flashlight and magnifying glass, look into the UMD drive with the UMD door open and look for debris like hair or lint, and also dirt and dust.  A black switch pokes up on the left inside the UMD drive.  Its a little black stick.  When you press down on this Black stick, your UMD disc motor should spin for  second or two.  The UMD laser lens should light up when your press this switch.  If any of this does not happen, you need to replace the UMD drive. If you need someone to do this which if you have never done it, you need some knowledge big time.

I can do this for you if you're in the USA for $55 including a New UMD drive, REturn Shipping, and 90 day warranty. Contact

Oct 23, 2007 | Sony PlayStation Portable (PSP) Console

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