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Your messages are saved in your phone memory & not on the memory card. You need to install PC suite now companion on your PC which is available on sony ericsson website & usb cable. Forget about the CD. The needed software are there on the website.
Try taking battery out with phone on. Leave Battery out for at least a minute and put back in. If still white and phone is under a year old, contact service provider. They usually have a one year warranty if phone is under a year with no physical damage. If phone is a refurbished phone you may only have 60 to 90 days of warranty.