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I have an e71X that has can't access the default ringtones

I have an e71X that can't access the default ringtones (factory installed .aac files). I can locate the files on the phone through file manager but when I attempt to change a ringtone under profiles a small pop-up window opens an that says loading but it never finds the files.
I have done a reboot and reformat of the phone as well as restored the phone to several earlier backup point using PC Suite but no luck. Any help would be appreciated.

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  • sp115 Jul 31, 2009

    Thanks Mukeshp,

    I can access the default ringtones with file manager, I can even click on them and play them, and as the ringtone is playing I can assign it to a profile. But it only assigns it as the ringtone for an incoming call. This leaves me with the problem of assigning other alets, i.e. message, email, meetings, alarms, etc. And even once it's assigned when I go back into profiles, I still can't find any default tones. It eventually stops searching and provides two options set the ringtone to none or go to mediamall to buy ringtones...

  • sp115 Aug 01, 2009

    Thanks mukeshp,
    I could access them through the file manager which was why it was confusing me. So after posting here, calling AT&T and Nokia, with no luck, I decided to pop out the memory card and restart the phone. Bingo! It located the files through the profiles menu in an instant.

    So then it turns out the problem was either the number of music files (5000 songs) I had on the phone or a card error on the 16G microSD card. A reformat solved it for good, but I'll have to keep an eye on it when I start to reload songs...

    Thanks again.

  • sp115 Jan 27, 2010

    1. Disconnect all devices (headset, charger, USB cable)
    2. Close all open applications
    3. Press power button (briefly), scroll and select ?Offline?, then scroll and select ?Remove Memory?, take out card, select ?OK?
    4. Go to the Idle Screen and type in the one of the following codes:
    a. Soft Reset: *#7780#, then enter 12345 for the password, OK, (restores factory settings, no data is lost)
    b. Hard Reset: *#7370#, then enter 12345 for the password, OK (WARNING! This erases EVERYTHING: installed applications, contacts, messages, images, videos, etc.)



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I want to know how to reset master formating without connect computer

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Hi buddy,
If u can see the memory card ringtones then u can see the .aac files too if u still cannot access them then try to access them from file manager

Posted on Jul 31, 2009


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Hi , i got a Nokia E71x , and i can not change my clock and date also , when i try to open it , i got "system error" , i bought the phone in USA , and i live in europe , what can i do ,pls help...

Do a master reset:
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Music file do not open directly from file explorer

to set the ringtone in the file explorer long tap on any file which u want to set as ringtone and menu will appear select set as ringtone and it will be set

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hard rest factory default settings = when ur set is switched off press both buttons call and end key and then press power button on upside of pda for like 5 sec screen will appear asking to format all data take out ur card if u dont want to format that now confirm by pressing the centre action button in 4 side joystick and go


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