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The error code E13 on an Elba washing machine typically indicates a draining issue. It means that the machine is not able to drain the water properly. There are a few possible reasons for this error:
1. Clogged or blocked drain pump: Check if there are any obstructions, such as lint, debris, or foreign objects, in the drain pump filter or impeller. Clean out any blockages and ensure the pump can rotate freely.
2. Kinked or clogged drain hose: Examine the drain hose connected to the washing machine and make sure it is not twisted, bent, or clogged. Straighten out any kinks and remove any obstructions.
3. Improperly installed drain hose: Verify that the drain hose is installed correctly and is not inserted too far into the standpipe or drain. The hose should have an air gap to prevent siphoning.
4. Faulty drain pump: If the drain pump itself is faulty, it may need to be replaced. If you have checked all the other possible causes and the issue persists, you may need to contact a technician for further assistance.
It's important to note that the specific troubleshooting steps may vary depending on the model and specifications of your Elba washing machine. Consulting the user manual or contacting the manufacturer's customer support can provide more detailed and model-specific information.
The water inlet solenoid valve is being held open. Take off the hose and look in the opening to see if you can find anything. Otherwise replace that solenoid valve.
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