Question about Samsung CLP 300 Laser Printer

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Samsung 300CLP "paper jam"

My printer grinds for a bit and then stops. The Printer Doctor tells me it is a paper jam. I had been advised to take it apart, because usually when it said that THERE WAS A PAPER JAM if only a little bit of paper on a sensor.

I did that, and did not find any paper at all, then put it back together, and nothing has changed.

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  • diny Dec 30, 2007

    After a lot of looking, I am unable to find the right "elsewhere" to find your solution.



    I would like to see it. Thanks for trying.

  • spiritofawom May 11, 2010

    I can find the clips but I cannot get the rubber band off, does the rubber band have to be facing a certain position, what am I doing wrong?

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I have just posted my "fix" for the paper jam elsewhere on this forum. Check it out and I hope it helps you too?

Posted on Dec 30, 2007

  • palwing Dec 30, 2007

    Hi.



    My printer (CLP300) is about 8 months old but is dated Nov 2006 on the case. Anyway, it also kept having "Paper Jams". When I went to print, the machine seemed to start up as normal but as soon as the paper started to feed, it would stop with a Paper Jam error. When I opened the back cover, there wasn't any paper jammed anywhere. In fact, it looks like the paper never really started feeding at all. However, my first paper jams did result in the paper "starting to feed" but stopping after about an inch of feed. The paper jam fault has gradually got worse and worse.



    I reported the fault to Samsung. They sent me some spare parts and their engineer spoke to me on the phone. He said that my fault sounded like the paper pick up roller. So, I checked mine and sure enough, it showed signs of wear. The roller has been slipping on the paper and then the sensors detect a lack of feed and stop the printing with a paper jam error.



    To fix the fault, unplug the printer from the mains power supply and the USB lead. Make sure the printer has had time to cool down as it gets quite hot inside. Take out the paper tray and open the front cover. Remove the Developer Unit complete with the toners. Turn the printer over and at the back you will see the Paper Pick up roller bar which has a roller in the centre, with a black rubber band around it.The black band is the bit that gets worn and can be replaced, or repostioned, without dismantling the printer. The band is clipped onto the wheel and looks like it only goes half way around. However, it is actually a complete band and can be repositioned , so that the worn part is not used and a fresh part is used. As I have said, the band is clipped on but has to be unclipped in order to adjust or replace it. If you look at the wheel closely you will see a couple of clips either side of it. Carefully unclip the band and remove it from the wheel. This is not an easy task but is certainly possible, as I have just done it. Once the band is off, rotate it so that when you put it back on the wheel, a good part of the band will be used as the paper pick up. It's just a case of clipping the band back on and then re-fitting the rest of the printer.



    I "fixed" mine earlier today after thinking it was a lost cause. It was causing paper jams on EVERY print. After I did my roller, I printed a 40 page document without a hitch. That's the first time in months I have managed to print anything.



    Hope this helps? If I get 5 mins, I ill try and put some pics on the net and re-post. Any questions, fire away and I will see if I can help.

  • palwing Dec 30, 2007

    Here's my original post with more detail such as part numbers. Hope this helps?

    I have just SOLVED my CLP 300 printer paper jams by replacing the rubber band on the paper pick up roller. My old rubbber had worn flat and had dried out. I was lucky as Samsung had sent me one for an engineer to fit. However, being an engineer myself, I replaced it with instant success!

    You could fix yours without replacing the band because all it needs is to be turned around to a non worn area. To get to it safely, unplug your printer from the mains supply and the USB cable. Remove the paper tray.

    Open the front door and remove the imaging unit complete with toners. Now turn your Printer upside down and look for the rotating bar with a centre wheel and rubber band. The rubber band looks like it only goes half way around the wheel. This band is Clipped onto the wheel. With careful prising, you can unclip the rubber band. It's a bit tricky and tight but I have done it no probs. Perhaps being a techy myself has helped? Anyway, rotate the band around so that a fresh bit of rubber will be acting on the paper and refit. This is also tight and tricky, but can be done without dismantling the printer to replace the who bar.

    The actual part that is unserviceable is the rubber on the Samsung MEA unit pick up roller. The part number is JC97-02647A

    Now refit all the other stuff and test your printer. I have also got rid of the dreaded clicking too! But that's another story.

    Hope this helps?

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I was forever getting paper jam messages which were false - was driving me nuts and couldnt print at all
- thats how I found this thread and this was very helpful
- couldnt work out how to shift the rubber band but cleaned it - rubbed a bit of sandpaper over it and pushed some folded up paper betwwen the band and the roller
anyway - one way or another it picks up the paper fine now and no more nonsense messages - problem gone ; )
many thanks
Anita

Posted on Jan 28, 2010

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The "rubber band" is actually a "tire" and can be gotten at alternative sources as the hub and tire from Partsmart-corp.com under part number PUR-SM1610 for $1.50 each plus shipping. It is the same roller & tire used in the CLP-300 and the ML-1610 as well as the Dell 1100 (you thought Dell made their own stuff huh LOL)


Posted on Jul 17, 2008

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CLX-3160FN, and CLP-300--the fix is always the same. Replace the pickup roll's rubberband. This can be done without taking the whole unit apart. I'll try to post a link to a pdf with specific instructions and photos, at least for the CLX-3160

Posted on Jan 24, 2008

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Hi, I have had the same problem.  I took a look at the "rubber band" and decided it wasn't warn too badly.  After an hour or so of fiddling, i tried some different paper, and the printer worked just fine.  Before taking your printer apart, I would suggest trying Laser printer paper, it turns out every time I try to use inkjet paper, the printer isn't able to pick up the paper, thinks it is jammed, and stops.

Posted on Jan 04, 2008

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I also had this problem, but couldn't unclip the roller - so instead I placed 4 small nails firmly under the rubber band giving it more leverage. And the printer works like a charm !

Posted on May 20, 2008

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Rubber plumbers tape...5 wraps...start and end wrap at middle of backside (part of roller without rim...where rubbergets stretched when pushed back on the cam) of roller....works to the very bottom of the paper bin..I R an ENGINEER 2...

Posted on Aug 13, 2012

The spare part is actually just the rubber band. Part number JC97-02647A mentioned previously is actually the whole axle, wheel, clip, and rubber band assembly. The rubber band is listed as a "Service Available" component, and is part number "JC73-00211A RUBBER-PICK_UP" and can be seen on page 8-17 in box 67 (part 67-5) on the service manual for this printer - available from http://www.mk-electronic.eu/hersteller/PDFDokumente/Samsung/Color-Drucker/CLP-300.pdf
Rotating the rubber band, as described by a previous poster, fixed this issue of the reported "paper jam" caused by the paper not feeding it at all, or feeding in just a couple of inches.

Mine wore out after around 2,000 pages of typical Laser Printer branded paper.

One other thing to note is that I found the only way I could remove the part that holds the rubber band was by pushing a precision screwdriver in between the flexible clip (part of the wheel itself) and the bit it clips onto on the part that the rubber band wraps around, and rotating the screw driver to force them apart. It looks like the clip is designed to be unclipped with finger pressure, as the flexible part has rectangular plastic pads on them that look like they're meant for pressing by a finger. I just couldn't get inside deep enough to press them. It all clipped back into place a lot more easily than it came off.

Posted on Jan 08, 2008

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It solved my problem. Thanks Pawling.

Posted on Jan 03, 2008

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This thread is good, I removed the boot on mine and simply turned the tire inside out and out it back on. Worked like a charm. You have to undo the clips on each side of the roller I used a fine knife to get between the roller body and roller and push out.

Posted on Feb 22, 2010

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