Question about Canon Pixma MP500 All-In-One InkJet Printer

1 Answer

Inner cover is open

Error message says
inner cover is open
close the inner cover and press ok

where is the inner cover?

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1 Answer

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  • Expert
  • 90 Answers

Hi there.
There have been hundreds of complaints about this problem. You can download a driver AND a user manual from the first link listed below. The second link will take you to a really great site for your printer.

http://www.usa.canon.com/consumer/controller?act=ModelInfoAct&tabact=SupportDetailTabAct&fcategoryid=238&modelid=11995#DownloadDetailAct

http://damnprinter.com/96/tray-guide.html

Posted on Aug 03, 2009

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SOURCE: printer won't print. message says

Hi, try updating your printer drivers:

Create a new folder on your desktop and name it newhpdrivers(substitute your manufacturer in new name). Un-intall printer and printer software completely. Go to manufacturers website and navigate to their drivers/downloads or support menu. Select your model, choose the relevant software and download to the new folder you created on your desktop. Power down your computer. Reconnect the printer to the computer and turn printer on. Power on pc. Windows will detect new hardware and ask if you have the manufacturers install cd or a location to check for install files. Direct the wizard to your new software, follow the rest of the setup instructions and your done


anaanymous

Posted on Oct 13, 2008

  • 1 Answer

SOURCE: When attempting to print, I

Are you looking at the canon error window picture that show up on your monitor: It is the front inner flap you see after you open up the two top "covers". I forgot I opened this one looking for a paper jam. The printer cartridges would not even move to the front with this flap opened. After I closed the inner flap it all works (after opening and closing the top two "covers" many times!

Posted on Jun 19, 2008

  • 726 Answers

SOURCE: problem with my Canon Pixma MP500

i searched error 1851 and all it said was priter cover open due to

the little clip inside is not touching any more
maybe it broke of
on the top of the lid or were it closes you will see it go in u should try to see if its connecrting with the other one at all

Posted on Jul 03, 2008

  • 3 Answers

SOURCE: I have a Canon MP600

  1. Have you tried turning the printer on/off?
  2. Did you replace the cartridges with the power on or off? Most printers require you to replace them with the power on.
  3. Try replacing the new one with the old ones. Do you get the same display?
  4. On the printer, is there an alignment button?

Good luck!

Posted on Nov 16, 2008

  • 5 Answers

SOURCE: my mp600 keeps saying close inner cover-which is closed

I had the same issue, turning off didn't solve it.
There's a plastic flap the width of the print tray just inside that I flipped up and it solved this problem. It is directly in front of the ink tanks. I'm assuming we flipped it down and forgot about it. It seems it needs to stay up, although you wouldn't notice it when it flips down when you close the top, as it closes just fine with it down. It's easy to overlook. This took me a few hours to realize.

The top of the flap has a half circle cut out of it in the middle.

Posted on Dec 18, 2008

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1 Answer

Canon MP830 printer giving error message "inner


If the inner cover is open when starting normal printing,close it before pressing [OK] on the machine.Do not open or close the inner cover when printing.This may damage the machine.

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Close the inner cover to resolve the error condition.
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inner_cover_close.gif

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Press the <Resume> button after closing the cover to resume printin.


Also

Follow these steps to reset the printer:

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  2. Disconnect the data cable from the printer (not applicable to WiFi, Bluetooth or Infrared) .

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What does it mean when the alarm window says "inner cover is open"?


Closing the inner cover to clear error messages.
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    liftlidup.gif

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  2. Close the Inner Cover

    closeinner.gif

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The inner cover (flap in front of cartridges) is closed but the following sign keeps reappearing "inner cover is open. Close the inner cover and press ok".


When the message shows means inner cover sensor is faulty so it cannot detect inner cover state correctly. Try to clean the contact sensor with contact cleaner is good idea since it sometimes an oxidation occurs. Many times I success fix the problem like this.
Regards,
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Getting "inner cover is open" message


The inner cover is a flap on the inside in front of the carriage when it is at rest when the cover us open. You had to flip the inner cover down to access the ink cartridges.
Open the cover. The inner cover is in the center and need to be flipped up.
Good luck.

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Reset the device when it is not functioning properly. If the device is not functioning properly or to clear memory, reset it.
  1. On the operator panel, press and hold the <ON/OFF> button for one second. (The display will go blank.)

    Note: It may be necessary to unplug the power cord if pressing the ON/OFF button does not shut off the printer.

  2. Wait approximately ten seconds and then press the <ON/OFF> button again.

  3. Wait until the device has completed its cycling process before submitting another job request.
moz-screenshot-1.jpg
Closing the inner cover to clear error messages.
  1. Raise the Scanning Unit until it stops.

    liftlidup.gif

    (A) Press the Open Button to open the Paper Output Tray if it does not open automatically.

  2. Close the Inner Cover

    closeinner.gif

  3. Close the Scanning Unit.
I hope it helps!!!
moz-screenshot.jpg

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Sorry a little late only just read your problem.
The location is not the bottom tray feeder but the disk tray. In settings change your media type to "Printable Disk" the paper scource should automatically change to "Disk Tray" and hopefully every thing will work OK.

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When attempting to print, I receive an error message which states "Inner conver is open. Close the inner cover and press OK". However, the inner cover is closed...? I have opened and closed...


Are you looking at the canon error window picture that show up on your monitor: It is the front inner flap you see after you open up the two top "covers". I forgot I opened this one looking for a paper jam. The printer cartridges would not even move to the front with this flap opened. After I closed the inner flap it all works (after opening and closing the top two "covers" many times!

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