Question about Whirlpool Duet GHW9150P Front Load Washer

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Duet Washer will not spin water out

My duet washing machine will not spin all of the water out tonight. I heard it "beeping" without stopping and went to check on it. The clothes are soaked I saw it flash across screen one time something like "sud" or "sub" not sure which. I had to unplug and plug back in so that the door would unlock for me to pull my soaked clothes out. Water is pooled in the bottom of the washer. I can't afford to buy new ones right now..please help.

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Hello, The most common cause of the 'sud' alarm is too much detergent, or the detergent that is being used is creating too much suds. It works and alarms off of the motor current draw. The causes and cures listed below are pretty much in order of their commonality; try the first item before the second one, etc. If you can pin the fault on the detergent, try using the least amount of detergent that you can while still getting your clothes clean. With a HE washer, more isn't always better. Read on:

The motor control unit senses a suds lock condition by analyzing the current draw on the drive motor. If “Sud” is displayed a potential suds lock is detected. This may signify a bad pump, an extra heavy load, excessive detergent, or excessive suds.

Potential Causes

• If too much detergent was used, run the unit through a Rinse/ Spin cycle then a Normal cycle without adding any detergent. This should clear the unit of the excess detergent.
• Check the drain hose and make sure it is not plugged or kinked
• Check / Clean Drain Pump Filter of foreign objects
• Check Drain Pump
• Check Wire Harness connections to the Drain Pump, Pressure Switch, and Central Control Unit (CCU)
• Check the Pressure Switch
• Check CCU

Replace failed component.

Hope that this helps. Try the empty loads first to clear the detergent. This is the easiest fix.
Best regards, --W/D--

Posted on Jul 31, 2009

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